Review Time
Warning a tous les clients Ajax.C’est une très bonne alarme selon les avis lus ici et là. Je comptais en faire installer une chez moi, mais après avoir creuser tout les points, j’ai découvert ce qui semble être un caillou dans la chaussure qui est sur le côté pour le moment mais qui peut faire très mal le moment venu !En effet je voudrais attirer votre attention sur un point précis : la configuration se faisant uniquement en passant par leur serveur cloud, si la company Ajax venez à mettre la clé sous la porte (après tout aucune société n’est à l’abri des aléas du marché), il ne vous sera plus possible de configurer votre alarme (ajout de détecteurs, changement de paramètrage etc.) apparemment. Cependant elle continuera à fonctionner avec sa dernière configuration.J’espère que la Société Ajax a un plan pour libérer les hub de son cloud. Puisqu’il suffit de modifier le firmware et l’application iOS/android en leur donnant accès aux fonctionnalités avancées. Je ne dénigre pas l’aspect cloud, mais le manque de flexibilité dans le cas extrême de la disparition de la société.Jai une alarme Chinoise acheter en 2016 et payée pas chère (moins de 250€), la société n’existe plus, mais je peux toujours la paramétrer comme je le souhaite, rajouter des détecteurs supplémentaires si j’en trouve en stock ci et la. Donc le hype est probablement justifié car Ajax a l’air vraiment une très bonne alarme, mais gardez ce point à l’œil. Je vous invite à contacter la société sur ce point. Peut-etre que la Société rajoutera cette option rapidement. *** sorry - was posted on french trustpilot ***Warning to all Ajax customers.This is a very good alarm according to the reviews read here and there.I was planning to have one installed at home, but after digging into all the points, I discovered what seems to be a pebble in the shoe that is on the side for the moment but which can hurt a lot when the time comes!Indeed I would like to draw your attention to a specific point: the configuration is done only through their cloud server, if the Ajax company were to cease its activity and its cloud service closed, you will no longer be able to configure your alarm (adding detectors, changing settings, etc.) apparently. However, it will continue to work with its last known configuration.I hope that Ajax Company has a plan to free the hubs from its cloud since it just requires modifying the firmware and the iOS/Android application and giving them access to advanced features such as zine settings, adding detectors, etc.I am not denigrating the cloud aspect, but the lack of flexibility in the extreme case of the disappearance of the company.I have a Chinese alarm bought in 2016 and paid cheap (less than €250), the company no longer exists, but I can still configure it as I wish, add additional detectors if I find some in stock here and there.So the hype is probably justified because Ajax really seems like a very good alarm, but keep an eye on this point.I invite you to contact the company on this point. Maybe the Company will add this option quickly.
Love the Ajax system, have the geofence turned on and it is so easy to use.Having replaced a 15 year old system, I was amazed at how far the technology has improved.Great product, does everything I need and considerably more. It was recommended highly by the installer Axel Electrical Ltd.,(a friend and professional electrician and alarm installer) and I have not been disappointed
Using ajax solution at my homeWith motion sensors. Fire protects. Door sensor. Electric socket. And water leak. All pacakge with single hub. And having multiple scenarios setup. And i am loving it. To have my home equipment controlled with my mobile. Since two years. Batteries is still good. I hope it will be working more two years. Thanks ajax
Great customer supportWe are a security company and we use the ajax system for our clients, unfortunately we had problems with some Hubs in terms of administration permissions as they belonged to another company so we had to do the migration but the company in question no longer exists, but the team Ajax Technician promptly helped us in finding a solution and professionally resolved the problem together.
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