Name: ajax.systems
Telephone: 000000000
Rating: 4.7

Edwin Barnes Guest

1 year ago

Mladen Split

User free, point on and worth the price!

Date of experience: Dec 14, 2024

Francie Reed Guest

1 year ago

Very quick support

We had problems with two new administrator accounts on an existing AJAX Hub. The support team responded very quickly and we were able to resolve the problem.

Date of experience: Dec 12, 2024

Jean Anderson Guest

1 year ago

Excellent Customer Service

Excellent Customer Service:I had an issue with one of our cameras. Quick response, super guidance what to do until the problem was solved. Thank you for this experience!

Date of experience: Dec 11, 2024

Mandy Sanders Guest

1 year ago

The system seems to work properly and…

The system seems to work properly and gives me quick notice at each change of mode or event. The only slight problem is to navigate back to stat on my Iphone but that is most probably due to me as I very seldom need to do it.

Date of experience: Dec 11, 2024

Valerie Adams Guest

1 year ago

Ajax alarm

I had been looking for an alarm system for a yacht for some time and this fits the bill. Cellular connectivity and stable with the bonus of a high water alarm. I’ve been using it for 6 mths and working flawlessly.

Date of experience: Dec 11, 2024

Blake C. Guest

1 year ago

Excellent product & service experience since 2019

I started installing Ajax as an intruder & fire & water leak alarm system for my house in 2019 and expanded it till now to 61 components. I am impressed with:1. The product itself, which is continuously expanding in capabilities. I recently started to replace old mechanical light switches with Ajax switches. Upon an alarm, connected lights are switched on.2. The reliability: I had only one defective sensor till now (one -out of 7- 2019 manufactured "motion protect outdoor" ).3. Excellent customer service: on the above motion protect, I contacted CS and they were extremely helpful to guide me in testing to make sure that it was defective and that there were no other issues. I also had some questions on the Light Switches, which were promptly answered with support of R&D.Congratulations to the Ajax team!

Date of experience: Dec 11, 2024

MP16 Guest

1 year ago

Minor query quickly resolved.

Although only a minor query, the Ajax Support Team were quick to respond and resolve my problem. Although costly compared to some other similar alarm systems, I feel I have bought the right solution for my security needs knowing that there will always be good support for the product.

Date of experience: Dec 10, 2024

Dobie Cooper Guest

1 year ago

prompt response and fully comprehensive

Date of experience: Dec 10, 2024

Sabrina Smith Guest

1 year ago

This System Is Great

This system is great. I have it installed in my house for the past four years & in that time I've upgraded twice. once adding fobs and recently to add phone tap & pass cards. During the process I needed to briefly contact customer service and it one of the best CS experiences I've had in recent years... They responded within an hour, stayed in touch keeping me in the loop and resolved my query... What a good experience compared with the usual response from so many companies who promise to get in touch within 24/48 hours. Who would have thought that owning an alarm system could be so engaging and such a positive end user experience. Well done Ajax and your Customer Team.