ajax.systems

4.7
4.7 Based on 910 reviews

Ajax alarm system — The most awarded wireless security system in Europe...

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Average Rating

4.7

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5

910 Reviews

5 Star
85%
4 Star
10%
3 Star
2%
2 Star
1%
1 Star
3%

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AA14
The team from B.On were excellent from…

The team from B.On were excellent from start to finish.The product is excellent & up with the times IE. Our Fog cannon is set up with basic button or one pir operation which can be easily expanded to full security operation including cameras & monitoring.Nice bit of kit & with govt funding a very worth while exercise.

5
Date of experience: Nov 06, 2023
BW35
Incomplete answers

Incomplete answers! I tried to ask for help in getting chems alert to work and was told that it doesn't work, which I noticed myself, but without being given another possible solution.Suport team is medium.Otherwise, Ajax systems is the best!

3
Date of experience: Nov 05, 2023
Wally
User interface

I bought the Ajax Elotec Security System with three Ezviz kameras as a combined system. The local supplier, from whom I bought the system, installed this system for the first time. The instalation instruktions were OK, even if the installation took more time than I had ecspected. The customer user instructions were none existant, spesially for the cameras, and I asked for them. It took me several weeks to get the instructions. I have installed the system on my iPhone, iPad, Mac Studio and PC. The alarm part function on iPhone and iPad via app. The camera-app is installed on my four devices. I am today OK how the system function on my iPhone and iPad after personal effort. On Mac Studio, the cameras user interface is useless with no possibility to do anything but look at the pictures. No possibility to store pictures or movi if neccessary. On PC, the commands in the user interface is placed in the frame of the picture, and so small that they are impossible to read without a magnifying glass or use the iphone camera. The user interface on the Mac and PC are very different from the fairly good ones on iPhone and iPad. I have asked Elotec through my supplier several times, and to pay for direct support via Teamviewer to improve the user interface specially on my PC. No such service. I use MS OneDrive to store my information on my PC. And I would very much want the possibility to store incidents directly on my PC, which is not possible today. With my experience I have today with Ajax/Ezviz, I would kept my old alarm system and bought separate cameras from another supplier. PS. I have 30 years experience in the telecom business and have worked with user interface.

3
Date of experience: Nov 01, 2023
Randi Sanders
The Alarm system if great

The Alarm system if great. My only issue is that I have the alarm fob on my key ring and if it is in my pocket I can set off the alarm with the panic button by mistake. If there is a way of disarming this to avoid the problem I would like to know.Otherwise a great system.AllanMax Brin repined straight away and provided a solution. Thanks Max, great service.

4
Date of experience: Oct 30, 2023
Arliss Long
Just having the fog cannon in our shop…

Just having the fog cannon in our shop has given my staff a feeling of security knowing they can push a button if they ever feel unsafe. Thank you guys

5
Date of experience: Oct 26, 2023
Stan Foster
Great Technical Support

Faced issues with Pro account. They sorted it out so quickly for me. Can't complain :)

5
Date of experience: Oct 25, 2023
Smooth app

Smooth app, simple usage, great stability, I've had no issues with the equipment or app in 2 months

5
Date of experience: Oct 25, 2023
NB33
Great to actually speak to someone face…

Great to actually speak to someone face to face !! The information given when we were looking to install an alarm was first rate, comprehensive and with great back up in the event of something going awry. One of the best contractors we have had the pleasure to work alongside for quite some time.

5
Date of experience: Oct 12, 2023
Babette Foster
A simple & robust system

A simple & robust system. While many apps talk promise Ajax delivers. While there were a couple of comm's issues these were quickly resolved.

5
Date of experience: Oct 10, 2023
Scott Wikström
Very good service I am Happy

5
Date of experience: Oct 04, 2023

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