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aldermore.co.uk

aldermore.co.uk

4.3
4.3 Based on 181 reviews

We launched Aldermore in 2009 to help those with ideas, big or small, with the courage to take their own paths. From farmers to freelancers, our specialist lending and savings accounts can give you the support you need to help make things happen. We are ...

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Average Rating

4.3

/
5

181 Reviews

5 Star
78%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
17%
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Review Time

william taylor
The website is easy to use

The website is easy to use. Email communication is helpful. Interest rates are competitive.

5
Date of experience: Sep 28, 2025
David Mahaffy
Had a couple of savings accounts and…

Had a couple of savings accounts and everything was very straightforward to open and transfer when when they matured

5
Date of experience: Sep 27, 2025
Christine
Kind

Kind, supportive and knowledgable, the team are great thank you

5
Date of experience: Sep 26, 2025
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Widlake
Loyalty counts for nothing, poor service for Lasting Power of Attorney.

I'd been happy with Aldermore for several years but they utterly screwed up my opening an account for my mother with dementia (under a Lasting power of Attorney). They eventually admitted most of the faults but it was stress I did not need. Further, the latest "2 withdrawals a year" account I opened with them has seen the interest rate drop - even as they introduce new accounts with the same rules with higher interest rates. Basically, screwing over loyal investors. On my one year anniversary they make no mention that I could incease my interest rate by 0.6% by swapping to an account with them WITH THE SAME CONDITIONS. No Longer Happy.

1
Date of experience: Sep 25, 2025
John Marsland
Very confident in feeling safe,

Whether contacting by phone or online, everything seems logical and well explained. Staff are helpful, polite and knowledgeable and you feel that you are in safe hands.

5
Date of experience: Sep 25, 2025
LC
Very easy to make transfers between…

Very easy to make transfers between your Aldemore account and your linked account. Helpful phone support when needed. Sorry to be leaving them, but their interest rate this year is not the most competitive.

5
Date of experience: Sep 24, 2025
Gerald Whiting
company 'does what it says on the tin'

had account for a few years now and recently logged in to withdraw some money, which was a pleasant and efficient process. Generally give competitive interest rates which is most important for mitigating against inflation

5
Date of experience: Sep 22, 2025
Sonia Mallick
Aldermore offer great options and customer support

Impressed with Aldermore as communication is clear and customer care is good. Will stay with them and consider other services they offer

5
Date of experience: Sep 20, 2025
Kim L
A highly recommended bank

A highly recommended bank. Always easy to use and feel assured of a secure service. Keep up the good work.

5
Date of experience: Sep 19, 2025
john
Excellent bank rang up business part…

Excellent bank rang up business part today and answered phone straight away and then very very helpful . great customer service only didn't get the name of lady I spoke to

5
Date of experience: Sep 18, 2025
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Business Details

  • We launched Aldermore in 2009 to help those with ideas, big or small, with the courage to take their own paths.

    From farmers to freelancers, our specialist lending and savings accounts can give you the support you need to help make things happen. We are here for those with ambition, because your success is our success.

    We call it banking for the bold.

    To get in touch, follow this link:
    www.aldermore.co.uk/help-centre/contact-us
    See more

  • language https://www.aldermore.co.uk

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