allianz.ie

3.4
3.4 Based on 201 reviews

At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide. We have been operating in Ireland for over 100 years now, with a team of over 600 people that look...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.4

/
5

201 Reviews

5 Star
54%
4 Star
5%
3 Star
1%
2 Star
6%
1 Star
33%

Filtered Reviews

Filter Reviews

Review Time

Nick
Simple to use website

Simple to use website, all explained, good price

5
Date of experience: Oct 16, 2025
brigid toher
There is no place to email a query or…

There is no place to email a query or no phone number to telephone an agent and if you do find a number to telephone, the call is taken by somebody who is very hard to understand as their English pronunciation is different to mine

1
Date of experience: Oct 15, 2025
Thomas Nolan
Easy to follow

5
Date of experience: Oct 15, 2025
Donal Kennedy
No way of communicating with this…

No way of communicating with this company. I have been trying for 2 weeks. All emails seem to be no reply. No visible phone number. Impossible

1
Date of experience: Oct 14, 2025
Adrian
They expect you not to use it

I made only one claim from a visit to the vet that involved different tests to my cat. The renewal for the next year came up 200 Euros more expensive. Nobody is watching this insurance companies and stopping them from giving excuses to bump up prices such as "there were many claims last year"..or "accidents" in the case of car insurance. That is your business, businesses have losses(although not your case) and you cannot pass them on to the consumers. Customer pay for insurance, so they can use it without being punished.Update 10/11/2025: I have sent the email and called, only to find out that it remains the same. I even offered to renew it straight away if they keep the same premium or slightly different, but they are making big money with our four legged family members. A disgrace.

1
Date of experience: Oct 14, 2025
PaddyElm
Allianz is not worth your time

Allianz either have hidden or have no way to cancel policies on their website. They AI chatbot only can answer predefined questions. Their website is all phone numbers an no emails besides for complaints. Allianz is currently the most inconvenient insurance company I have a policy with in Ireland. I really don't want to waste time and money calling the help line.

1
Date of experience: Oct 11, 2025
Matthew Byrnes
Extremely poor claims servcie

I’ve been waiting over a month for updates on my insurance claim and have been promised multiple call-backs that never happened. Each time I call Allianz, I’m told someone will contact me but no one ever does. Now I’ve been told I can’t even speak to anyone on the claims team directly. The only option is to “wait for a call-back,” which could take another two weeks.This level of communication is completely unacceptable from a major insurer. Customers should not be left in the dark for weeks with no updates, no contact, and no accountability. I’ve made a formal complaint and will be escalating to the Financial Services and Pensions Ombudsman if this isn’t resolved promptly.

1
Date of experience: Oct 03, 2025
Alan
Awful company that uses AI to decide on…

Awful company that uses AI to decide on the validity of insurance claims. I had a puppy that vomited from eating a children's toy. Typical puppy behaviour. The following year the dog got a stomach bug and had some vomiting. The Allianz AI decided that the vomiting was a preexisting condition from when he was a puppy and refused to settle the claim. A con job. Awful company

1
Date of experience: Oct 02, 2025
James Collins
My wife had an incident in Ireland 🇮🇪…

My wife had an incident in Ireland 🇮🇪 the staff were wonderful and helpful. I was shocked I figured they would try to wezzle out of their responsibilities,like most insurance companies.Absolutely not,they paid all the bills. Called to see if we needed anything else. Would definitely use them again.

5
Date of experience: Sep 30, 2025
Girvan Dempsey
Very straightforward and no messing

Very straightforward and no messing

5
Date of experience: Sep 20, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • At Allianz we offer car, home and pet insurance to our customers directly. We are one of the largest insurers operating in more than 70 countries worldwide.
    We have been operating in Ireland for over 100 years now, with a team of over 600 people that look after over 500,000 customers.

  • email info@allianz.ie
  • call 014484848
  • language https://allianz.ie

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More