amberarch.com

4.3
4.3 Based on 137 reviews

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Average Rating

4.3

/
5

137 Reviews

5 Star
75%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
15%

Filtered Reviews

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Review Time

Sawyer Clark
Helpful team and timely payment

Very pleased that I have worked with them on numerous jobs over the years. I enjoy the flexibility that I could work besides my 9-5 job. The job instructions are clear, their helpful team is available whenever I have queries and they provide with prompt responses. Payments are timely and sometimes quicker if the job fees are higher.

5
Date of experience: Oct 26, 2024
MP3
Amber Arch…

I have found my work for Amber Arch to be excellent . They have supported me well, have been helpful if I have to change things, but have always ben open and honest with me. I recommend them highly

5
Date of experience: Oct 23, 2024
Jennifer Taylor
Interesting and varied assignments .......

Amber Arch briefs and guidelines are clear and easy to understand, their assignments are interesting and varied. Full payment of monthly fees are swift and reliable. A friendly staff member is always available at the end of the phone, and emails are replied to promptly ...😃 Rebecca. C.

5
Date of experience: Oct 22, 2024
Ace
Mystery shopping for Amber Arch ticks…

Mystery shopping for Amber Arch ticks all my boxes! Communication is absolutely key. Amber’s clients have very specific questions and so, obviously, my reports must be completed very specifically with detail. The app is straightforward and easy to use and reports are easy to submit. As Amber explains, reading the questions before each visit is vital, so I know what to look out for during my visits. Communication with the friendly and helpful team is excellent. Phone calls are answered immediately and email enquiries are handled efficiently and in a timely fashion. If you’re a beginner, the Amber Arch team will guide you and you’ll soon be an expert and making extra cash which is always paid on time. Highly recommend!

5
Date of experience: Oct 19, 2024
Mainard Sanders
Unfortunately the worst market research…

Unfortunately the worst market research company I have worked with. Communication is poor, apply for assignments, keep the time free. Ghosted by the staff when I could be doing work for more reliable companies.

2
Date of experience: Oct 16, 2024
Marian Long
Positive Mystery Shopping

I have only been mystery shopping for 2 years and was recommend Amber Arch by a fellow colleague and what a positive experience. The briefs are clear, the money has been way above the amount I received from my previous mystery shopping company and payments prompt. But the best bit is the jobs themselves are enjoyable and staff in the office always helpful and friendly.

5
Date of experience: Oct 13, 2024
Holly Brown
Reliable and responsive

I had a pleasure to work for this company many times. Always had a very good experience. All my queries were answered and dealt with quickly. Also, never had any issues with payments. Looking forward to work with you in the future.

5
Date of experience: Oct 10, 2024
MW13
Don't waste your time signing up

Don't waste your time signing up, have applied for numerous assignments and have never been allocated a single one, even though they are still available. Communication is awful and they would rather see the assignment not completed or given to someone else, preferential treatment.

1
Date of experience: Oct 03, 2024
Jordan P.
I've worked with Amber Arch for over…

I've worked with Amber Arch for over ten years and have travelled everywhere for work in including Ireland and the Channel Islands. I don't do as much mystery shopping these days but when I do, I'm always happy to do these jobs. Well paid and easy to follow reports.

5
Date of experience: Aug 01, 2024
alsonotlefthandd69
Cancellations

I've been working for Amber Arch for over 4 years. In most respects they are an excellent agency, however the application and allocation of jobs is demotivating. This week I applied for 5 jobs. Only one of which was allocated to me. Then that job got cancelked the morning of the assignment. Its not uncommon for over half of the assigned jobs to be cancelled on the morning. Please improve.

4
Date of experience: Jul 19, 2024

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