Review Time
Shipment returned due to non compliance with the shipping labels. I have corrected the issue with the labels but they are now refusing to ship using the label I have. Got in touch via the online chat and they were extremely unhelpful.
DHL Person delivering barely knocked on the door before quickly walking away back to his vehicle leaving package on front door step, ready to be stolen!!Package was not left inside front porch, the safe place as I had requested. What is the point of requesting a safe place delivery when your delivery staff leave it wherever it’s convenient for them to do so. Would not use DHL
If I could rate lower than one star I would.Received a text informing me that I would have my parcel delivered between 12:15 and 2:15 and as such arranged work around this, they then arrive at 11:03 while I’m at work and go back off with the parcel. I attempted to contact customer services only to be told they can’t come back as they have specified delivery slots. I am still in the period of time it was stated to be initially delivered! Cannot recommend against enough.Since this they have tried to deliver today but once again arrived earlier than they scheduled which was mean to be at 14:52 - 16:52 but instead, once again arrived two hours early this time at 11:58, I cannot stress enough how unhelpful it is to give a time period and then to not stick to it. I cannot be expected to free up a whole day for this as you "may" arrive early
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