Review Time
Glad that i didn't proceed All negative reviews seems right..Yvonne took my initial request for qoutation although i send her a photo and she came back to me and was extremely rude , She was interputing me over the phone when i was trying to explain the dimension ....saying all the customer supply us with measurementst !! Which fitting project on earth customer measures for the fitter !!So why they will call out then !!She has two sentences she keep repeating whithout evening listening to the customer or advise how to take the measurement ..inattentive listener and unfriendly with the worst communication skills
The disappearing parcelSo I work later then most was home waiting for a package. No knock but a email that it had been delivered I went down nothing outside. I then looked around all are normal hidden spots and nothing. Ok I'm worried did it get stolen. I called there customer service and the first person I spoke to was pleasant helped clam me told me that the delivery person left it at a house up the road from me . Not great but ok I sad please stay on the line and walked to the house knocked and they answered and nope no package. So she informed me that the driver will contact me and ends the call. I go around to a few more neighbours asking it's now half 11. I have to go to work so I think I'll call again and tell them that I won't be home and where to leave the package when they do deliver it . Back story I worked in a call centre for years and know what it's like so I never raise my voice I know how it's done. So I explained and Jennifer the person who answers was just Rude and dismissive informed me I have to email in and that's all I can do I asked why and she gave a large sign said that's policy then tryed to end the call I said don't hang up on me I'm not happy I want to speak to a manager she said there isnt one. I said love I know the delay get me a manager don't tell me that she said no and HUNG UP ON ME !!! just awful rude
I have a small business and would receive 2 to 3 parcels per day, all are delivered I'm a timely manner, but then is GLS I had two parcels delivered by them, one at 10. 15 pm and the other at 10.30 pm , there was a 3rd, which was delivered at 8.45 pm so has to be the worst courier service out there , I complained to them, despite a very nice girl who I delt with on the phone, it got no better.
Snail slow, from my package data being entered to their system 10 days ago, the package is coming from Finland and is still slowly travelling throughout Europe, currently in Germany. If I walked to Finland from Ireland I'd get it quicker. Not a one off, my last delivery took 15 days start to finish. I'm not sure how this company are still in business.
I have a small business and would receive 2 to 3 parcels per day, all are delivered I'm a timely manner, but then is GLS I had two parcels delivered by them, one at 10. 15 pm and the other at 10.30 pm , there was a 3rd, which was delivered at 8.45 pm so has to be the worst courier service out there , I complained to them, despite a very nice girl who I delt with on the phone, it got no better.
Snail slow, from my package data being entered to their system 10 days ago, the package is coming from Finland and is still slowly travelling throughout Europe, currently in Germany. If I walked to Finland from Ireland I'd get it quicker. Not a one off, my last delivery took 15 days start to finish. I'm not sure how this company are still in business.
I have a small business and would receive 2 to 3 parcels per day, all are delivered I'm a timely manner, but then is GLS I had two parcels delivered by them, one at 10. 15 pm and the other at 10.30 pm , there was a 3rd, which was delivered at 8.45 pm so has to be the worst courier service out there , I complained to them, despite a very nice girl who I delt with on the phone, it got no better.
Snail slow, from my package data being entered to their system 10 days ago, the package is coming from Finland and is still slowly travelling throughout Europe, currently in Germany. If I walked to Finland from Ireland I'd get it quicker. Not a one off, my last delivery took 15 days start to finish. I'm not sure how this company are still in business.
My packet was delivered by Knock Depot. The sender clearly labelled packet " Please deliver to door. Do not leave at gate or inside wall." in large lettering written with a black marker. The packet was left at the gate. There was a large hole in the plastic bag which meant that, had it been raining, the feather and down filling of the enclosed coat would have been irreparably damaged. What an abominable service.
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