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I have used Argos for many years as a trusted company, always supplying good value and quick service, I ordered a TV Bracket, it said it would be delivered in 3 days, a week later still no show, went on website to chase it up the chat just said your order is not ready, finally i got to speak to someone and they said that it was coming straight from the supplier, they would contact the supplier and see where it was but it would take up to 3 days for the supplier to get back to them. I have now cancelled my order as i am waiting for the item to finish of my grandsons room, I am so disappointed with the service from Argos, another trusted company gone to pieces, just farming out to businesses who really don't care about customer services. Shame on you Argos/Sainsburys. I will order from somewhere else from now on.
Argos are normally or use to be reliable. Last week we ordered a new sofa to be delivered today, 25th Nov 2025 between 7.00 - 9.00am. Up at 5.00am to get ready for new sofa, cleared every thing out the pathway ready for the new sofa. But about 7.00am I got an sms text message to say sorry sofa will not be arriving today/Tuesday. So everything had to be put back and a phone call to arrange another delivery date which is now in December 2025 (a week later) and argos offered to reimbursed/compensated a whopping £6.95 delivery cost for the inconvenience. Now I do understand people are un-well, sick with colds and flu this time of the year. I'm not blaming the delivery crew, but really you would think a company like Argos would have "stand in drivers" for those off sick but NO it's the paying customer who has to suffer. Lets hope no-one is ill next week. Or it could be after Christmas we get a new sofa. Come on argos, get your act together and have stand-in relief driver(s) to fill in for a regular driver (who maybe off sick) on a temporary or as-needed basis. Argos use to be a good shop, reliable and plenty items in stock. Nothing to do with my sofa.. I also have noticed in the last couple years argos has become more of an on-line 3rd party order supplier with very limited stocks of certain items. And they wonder why so many people are complaining or using other shops.
rdered a microwave last Wednesday that was advertisedas availablefor pick up at my location . Was meant to be available for pickup Friday morning. Received a text Friday morning saying it would be available later Friday, then a text Friday afternoon saying it would be available this week. Recieved a 5ext today Tuesday that its not available and that I will be refunded, no apology or explanation. The microwave is still being advertised on the website at the same price and as being available for pick up locally.Edit: The order number provided is correct. The Microwave is still showing for sale at the same price and available for pickup up as of 18:00 25/11/2025. I do not use X/twitter or Facebook.
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