avalonfuneralplans.com

5
5 Based on 200 reviews

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5

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5

200 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
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Fiona Campbell-Roberts
Very helpful & professional advice .

Very helpful & professional advice witha quick response to my enquiry. Altogether a positive experience. Thank you.

5
Date of experience: Jan 21, 2026
Jim Rumford
Funeral plan discussion

I had a meeting with Jay Patel today to discuss a funeral plan. Not something that you really want to think about. Jay was very helpful and professional and discussed all the options available. I eventually settled on the basic plan which met all of my needs. I would not hesitate to recommend Avalon.

5
Date of experience: Jan 20, 2026
ivan prince
Much needed funeral plan

I had a very i formative meeting with Andy Durrant, who was extremely helpful and considerate, I have terminal cancer and it's very hard to talk about your own funeral, but Andy took us through it slowly and with empathy, and gave us the reassurance we needed. I would recommend him to anyone in need of a funeral plan. Thank you Andy

5
Date of experience: Jan 19, 2026
Douglas Cunningham
Piece of mind

The agent who came to explain about Avalons funeral plans, was, knowledgeable, polite, and his diction was clear and to the point, we both enjoyed the presentation. We have committed to a plan with no regrets and it has removed a small weight from our shoulders. Gavin Paskin, is the agents name and we cannot recommend him highly enough. Thanks Gavin

5
Date of experience: Jan 19, 2026
Mrs Pauline Brownlee
Andy turned up on time

Andy turned up on time , explained everything in great detail and put our minds at rest immediately. He gave us the confidence to go ahead!

5
Date of experience: Jan 19, 2026
Duncan
Great funeral plan

The meeting with Mike Thornton at our home was very clear and informative. The different plans available were explained in a relaxed manner with no pressure to sign up. Payment options are perfect and the Life locker is a great idea.After a few days we had a phone conversation with Mike where our questions were answered clearly, after which we were happy to sign up to our preferred plan.Customer services were very helpful and payment was very straightforward.Thank you Avalon and especially a big thank you to Mike.

5
Date of experience: Jan 19, 2026
Laurie
Simple no hard sell experience…

Made an enquiry via facebook following an advert and previous recommendation from friends who had already taken out plans with Avalon. Received a call back within 48 hours from a very pleasant lady who subsequently booked a visit for a few days later. Gavin Paskin arrived for the appointment in good time and spent time running through the options and appropriate costs, he was extremely pleasant and explained everything in a clear and precise manner, no hard sell left us with the relevant information for us to look over. We made another appointment for Gavin to return to complete the required paperwork. The following day we received by email a copy of the full paperwork, whilst we await the originals. With of course the added bonus of being backed by the FCA in the UK and covering us both for Spain & England at no additional fee. So far so good.

5
Date of experience: Jan 15, 2026
Elisabeth Hollingsworth
An easy company to deal with

Jay came to see me and my husband I. He was very professional, went through all the options, and after about an hour and a half we decided to go ahead with a plan each, valid in Spain and the Uk. Avalon have followed up with several e mails, and we are just waiting for the documentation in the post.

5
Date of experience: Jan 13, 2026
Meike Woodbridge
Mum told me Avalon would call one day

My mum died unexpectedly, her neighbour was assisted by police to find her peacefully in her bed. Avalon was in touch within 4 hours and has been exceptionally helpful and supportive throughout the last 2 weeks. The celebrant Sonia and all staff at the Tanatorio were fantastic, the service and preparations beforehand went very smoothly. Our request to accommodate 5 songs was met and the photos we gave were prepared into a wonderful montage of our mum. Thank you, I couldn't recommend Avalon enough. 🌟 🌟🌟🌟🌟🕯🕊

5
Date of experience: Jan 13, 2026
Anthony  Williams
We had an appointment with Ashley…

We had an appointment with Ashley yesterday 12 Jan we were put at ease straight away no pressure selling just everything explained to the last detail perfectly,can’t recommend Avalon enough so professional,Thank you

5
Date of experience: Jan 12, 2026

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