Name: avalonfuneralplans.com
Telephone: 01614862020
Rating: 5.0

SHARRON STOCKDALE Guest

Clarity and Confidence

I felt everything was clearly communicated, l was able to ask questions and received clarity on my raised points. I had no hesitation in taking the plan at that point.

Date of experience: Feb 03, 2026

Nick G Guest

2 months ago

Very easy to deal with

Very easy to deal with from first contact.The different options were well described in terms of their respective features and benefits. There was no hard sell.

Date of experience: Feb 02, 2026

customerLynne Russell Guest

2 months ago

I had a very satisfying experience with…

I had a very satisfying experience with this company. The members of staff I spoke with were very informative of their product, with particular emphasis on the most satisfactory service received from my Consultant "Gavin Paskin." His knowledge and clarity in explaining all options available, whilst answering all my questions with compassion, allowed me to make a confident decision.

Date of experience: Jan 29, 2026

Jim Cowell Guest

2 months ago

Excellent customer service

Excellent customer service from Alan Richardson who came to our home and thoroughly explained the options to us and answered all of our questions. He helped us to make the right choice of funeral plan to best suit our needs. Also thanks to Anita who made first contact with us. Highly recommended.

Date of experience: Jan 29, 2026

Tracy Cowell Guest

2 months ago

Excellent customer service

Excellent customer service from Anita who initially explained the options to us and Alan Richardson who came to our home and answered all of our questions, helping us to make the right choice of funeral plan to best suit our needs. Highly recommend

Date of experience: Jan 29, 2026

David Guest

2 months ago

Mike - A genuine hero!!

I was called by Mike Stokes the day after my mum passed away and I was in pieces and all over the place. Mike has an unbelievably calming voice and went through the whole process in a way that made it very easy to understand. The whole process is very overwhelming but I am so glad that it was Mike that called me. Thank you Mike on behalf of my family for what was a very tough time for us all

Date of experience: Jan 27, 2026

C. HILL Guest

2 months ago

Explained clearly

Explained clearlyNot put under any pressure to sign up to any plan

Date of experience: Jan 26, 2026

Mrs June Hartery Guest

2 months ago

Excellent service!

As my husband already has a plan with Avalon, I decided to use them too. The agent I spoke with was very helpful and explained everything in a calm, quiet manner. He thoroughly went through all I needed to know and answered all questions I had. I was impressed with the service I received, thank you.

Date of experience: Jan 26, 2026

MULLIN Guest

2 months ago

Andy was very help full answered all our question and gave us really good advice

Andy was very help full answered all our question, came at a convenient time that suited us. Avalon gave us the package we needed at a price that was affordable.

Date of experience: Jan 23, 2026

Ray Guest

2 months ago

Excellent customer service

I found the agent, Ashley Williams, very helpful to deal with. He was reassuring and able to give me all the information I needed. He helped to normalise a potentially stressful process.Avalon has been very efficient in providing follow-up information and paperwork.