Review Time
Mine has pretty much stopped working after a couple of years. Started off well but the external fixers started to corrode (I emailed Ava but the said the warranty doesn’t cover that so that was a good indication of things to come and I also pointed out that the gun itself was problems to which they suggested buying a new one. Within a couple of months the plastic fairings etc all now look very poor despite washing it down after use. I’d say it’s been used for 10 hours tops and now the compressor starts running every 20 seconds when it’s just sat there without the trigger pulled. I change from a Karcher to this after the Karcher stopped working after 12 years. Oddly the Karcher started working again as it was some kind of water lock. I’m going to continue with that from now on on palm off the Ava onto someone who probably won’t mind the problems as it will be a free washer to them. My advise is stick to the yellow stuff. Just to add to this today the gun has failed and has water spraying out from the trigger without the trigger being pulled. Over all I’d say it’s possibly the worst piece of garden / diy type equipment I’ve ever bought.
A small problem with my GO washer was reported to AVA and within 10 minutes a reply was received from Rachel in Customer Services. Information was requested, sent and the problem was resolved immediately. This is superb customer service demonstrating an inordinate degree of professionalism and courtesy. Thank you Rachel and thank you AVA for such an excellent product.
Couldn’t be simpler. Website is clean, easy to navigate and the level of product information is perfect. I love finding companies that make a single type of thing. You can really trust that they know their product. Delivery was within 20 hours of ordering, And the unit was perfectly packed. So happy with the sales process, and look forward to trying out the washer.
Brilliant from start to finish, the machine quality/build is second to none and a lot better then my previous Karcher, I went for the P80 evo model and yes it’s a large initial outlay but with the 20 year garrentee it’s a no brainer and you get a lot for your money.To add to this, Rachael from the customer service team was excellent and awnserd any queries I had very fast.
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