Review Time
I received my P57 and opened the box, I had a look at some of it and noticed the pistol collar was stuck and I couldnt free it, I had tried warm water and sticking it in a vice. I contacted their customer service and got Rachel helping me, within a few hours I had a new pistol on its way, no messing about and she was very concise. The following day the new one turned up so again fast delivery. Ive since used the P57 and have been happy with the product. But what I was impressed most with was the customer service......
The website, ordering and delivery all good. The product itself is great quality and easy to build and use. The price is quite high and the low number of accessories is disappointing. A good performer but nothing special compared to others I have used in the past.
I purchased a P57 Easy pressure washer and it developed a problem after a few weeks. Unfortunate but these things happenI could not have been happier with the customer service (thanks Rachel). I dealt with one person the whole time; she always got back to me quickly and I got a replacement in no time (including sending me out an empty box to put my broken machine in)
Design and build quality is so much better than my previous well known brand which failed after a couple of years of light use.Only thing I would add to a new AVA would be to include a small tube of silicone grease for the O rings.
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