Review Time
I have had dozens of issues with Avasam in the past week however this review pertains ONLY to the request made on 31/10/2025. Avasam refuse to refund the subscription fee despite UK Legislation saying that they are required to, as the service provided is not as described and is NOT FIT FOR PURPOSE.Avasam's online marketing materials, website, and videos describe Avasam as an “automated dropshipping platform” that allows users to easily list products, manage inventory, and process orders automatically. However, my experience has been entirely different. The service does not function as described, and in my opinion, fails to meet the standards required under the Consumer Rights Act 2015, particularly sections 49–50 relating to services being carried out with reasonable care and skill and being AS DESCRIBED.Over the course of my use, I experienced:Persistent technical failures (system errors, inability to bulk edit or delete listings, missing image uploads and other broken or faulty features).Features advertised as automated or AI-driven that did not function or produced errors.Repeated and unresolved technical support issues (over 40 tickets raised, only a few resolved).Inaccurate product data and pricing inconsistencies that made it impossible to use the platform effectively.An obstructive and unclear cancellation process.DO NOT LET AVASAM FOB YOU OFF WITH EXCUSES, THEIR SYSTEM IS NOT AS ADVERTISED AND YOU ARE ENTITLED TO A REFUND UNDER THE CONSUMER RIGHTS ACT 2015Despite contacting your support team on multiple occasions to request resolution or a refund, my concerns were dismissed, and I was informed that no refund would be issued. This is unacceptable given that the service is demonstrably not as described and was not fit for the purpose for which it was sold.I therefore request a full refund of the subscription fee and will proceed with legal action without any further notice if refused. EDIT TO RESPOND TO REPLY:"we audited ourselves and found no problem"..... Do you realize how stupid you sound?I haven't answered your calls because as I have already told your staff, all communication must be in writing so that I have record of it. You claim the system works for other users, then how come you have negative reviews that all say the same thing dating back several years? Are they all wrong too?I have videos, screenshots and chat transcripts that prove I am correct, and granting someone access to a faulty system does not entitle you to refuse a refund, I have already spoken to a solicitor about this.The only way to resolve this is to refund me. I will not stop until that happens. I will email support today as requested, as I have written notice for Laganside Court Belfast to share with you.
I just started my dropshipping business with Avasam. I'm trading on eBay. Avasam automated eBay integration is amazing, it's easy and fast to get connected. There are many products across different niches. My niche is Sports and Fitness. They help me quickly found the stock I expected for. It gives me great confidence to start my business. I highly recommend this dropshipping platform. There is no risk, you can start from free gradully move onto Starter.
Just started to integrate with my online shop being through shopwired. Very slow, no help, poor online chat states open from 9am it's now 9.30 and they are away......... really. Paid my first months rental to upload and most will not just error after error. NO help
The prices on this platform are absolutely ridiculously overpriced for what you get. It feels like a complete rip-off. But the worst part is when you try to cancel. They make it virtually impossible to close your account or stop the payments. It's a shameful business practice designed to trap you and keep charging you, even when you're done using the service. This isn't a business; it's pure robbery. Save yourself the headache and your money and go somewhere else.
I subscribed to Avasam with the intention of integrating it with my eBay Motors store. Unfortunately, Avasam does not offer any free trial, which means you have no way to test the system before committing to a paid plan. And that’s exactly where the scam begins.Once you pay, you quickly realize the platform is virtually unusable. The interface is slow, unstable, and constantly requires page refreshes just to check if your actions were even executed. Importing listings to eBay is nearly impossible — the system throws constant errors without any guidance or way to fix them. Support is minimal to non-existent, and there's no proper documentation to help users troubleshoot.The pricing is outrageously high for what you actually get, which is a non-functional, glitchy system that fails to deliver even basic features. I paid $54.99 for the “Advanced” plan and received absolutely zero value. To make matters worse, they have a strict no-refund policy, so once you've paid, your money is gone — regardless of whether the system works or not.Avasam feels like a deliberate trap: no trial, no refunds, and no working platform. I urge authorities in the UK to investigate companies like this that are clearly misleading and exploiting honest people trying to build a legitimate business.Just think — how many other people paid $54.99 on the same day I did? Multiply that and you’ll get an idea of how much money Avasam might be siphoning from small business owners.In conclusion: Stay away. Do not subscribe. It’s a waste of your time and money.
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Avasam facilitates seamless end-to-end DropShipping by bringing together suppliers and online sellers in one fully integrated portal. We integrate and automate product sourcing (from verified trusted UK and European suppliers), product descriptions, order flows, inventory management, shipping, and payment processing across multi-channel sales platforms and marketplaces. Best of all our sellers do not need to invest in stock and our suppliers don’t need to spend time and money marketing their products. See more
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