babyplanetonline.co.uk

4.1
4.1 Based on 490 reviews

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Average Rating

4.1

/
5

490 Reviews

5 Star
75%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
21%

Filtered Reviews

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Review Time

Really helpful staff

Really helpful staff, knowledgeable and friendly

5
Date of experience: May 09, 2025
Thank you to Simone for a very…

Thank you to Simone for a very informative demonstration on the Coasatto stand

5
Date of experience: May 09, 2025
Leon A.
Sophia was very helpful and…

Sophia was very helpful and knowledgeable. She showed us every single bundle and she answered all of our questions. She was also very friendly and smiley.

5
Date of experience: May 09, 2025
Jeremiah Brown
Great customer service

Great customer service , smiley , friendly

5
Date of experience: May 09, 2025
Nathan Anderson
Really helpful staff and opportunity to…

Really helpful staff and opportunity to see the build quality of products with some great discounts.

5
Date of experience: May 09, 2025
Avis L.
Suzie was a great help at the NEC baby…

Suzie was a great help at the NEC baby show we ordered our reef 2.

5
Date of experience: May 09, 2025
Diane Adams
Simone

Simone helped us at the baby show today and was SO SO helpful. She was incredibly kind and knowledgeable!

5
Date of experience: May 09, 2025
1MLGKingOnLy
DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!! Not only have I spent over £1000, my pram was supposed to be delivered yesterday, I waited in from 8am-6pm as requested and nothing! No email, no call, no delivery. Nothing! So i have tried to contact the department this morning and spent 45 minutes sat on hold at the first in the queue for nobody to answer. My emails will not be responded to for atleast 48 hours and there is no other method of contact available. POOR customer service and playing around with people’s money and the travel systems that have been paid for IN FULL!!!!!! Please don’t waste your time with this company, the deals can be found elsewhere.

1
Date of experience: May 09, 2025
Went to the NEC Baby Show and bought a…

Went to the NEC Baby Show and bought a Pram from Baby Planet. Brilliant staff with a lot of knowledge.

5
Date of experience: May 09, 2025
Charlotte M.
Ordered a baby carrier over a week ago…

Ordered a baby carrier over a week ago to be used when I travel abroad. Delivery stated 5 days. Haven’t received any emails and cannot get through on the telephone line!

1
Date of experience: May 08, 2025

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