Review Time
I brought a wallet with shoulder straps. But I got a wallet without straps and totally different to the one that was advertised. My husband paid £20 for his wallet which was what he wanted . I paid £25 for the one advertised but I received the same as my husbands in a different colour. I asked for a refund or exchange for the correct item. This has been going on for over a week. The outcome is it’s the right item that was sent even though I’ve sent videos and pictures as they requested. The only way I can have a refund is to pay upto £30 return. I personally would stay as far away as you can from this site. It’s a total scam. The only option I have to get 20% £5 refund so I lose £20 and it’s their fault. Where are my rights as a customer?
Avoid!! Shoddy goods. My bag arrived with a twisted shoulder strap, loose threads and a wonky emblem. When I contacted Backpack Bazaar explaining that the bag was faulty I was given an address in China to return it to and was told I was liable for the postage, which was going to cost almost as much as the bag did in the first place. Absolute scam.
I ordered a real leather, crossbody bag. It took about 2 weeks to arrive! NOT fast delivery as advertised.The bag was really awful quality, it doesn't look like Leather, the colour is dreadful and not as advertised.Customer services won't send me a refund, and I believe they've not sent the bag advertised. I've just been told I can purchase another bag of the same value for just £9.95.With the words"Many customers choose this option to avoid the hassle of returning the item, and I think this might be a great solution for you as well."As if this happens very frequently!DO NOT BUY FROM THIS SITE!!!
I have purchased my order on the 14th of June 2025, no updates l can’t track to see where my parcel is? I have emailed twice no response, ls this Website a legit or l was just scammed?? The tracking number just shows it’s in transit since the day of my purchase? If there are legit why they can’t respond to customer queries
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