backpackbazaar.co.uk

2.4
2.4 Based on 60 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.4

/
5

60 Reviews

5 Star
13%
4 Star
10%
3 Star
25%
2 Star
5%
1 Star
48%

Filtered Reviews

Filter Reviews

Review Time

mrs t a chapman
Don’t shop with backpack bazaar!

I brought a wallet with shoulder straps. But I got a wallet without straps and totally different to the one that was advertised. My husband paid £20 for his wallet which was what he wanted . I paid £25 for the one advertised but I received the same as my husbands in a different colour. I asked for a refund or exchange for the correct item. This has been going on for over a week. The outcome is it’s the right item that was sent even though I’ve sent videos and pictures as they requested. The only way I can have a refund is to pay upto £30 return. I personally would stay as far away as you can from this site. It’s a total scam. The only option I have to get 20% £5 refund so I lose £20 and it’s their fault. Where are my rights as a customer?

1
Date of experience: Aug 13, 2025
Lisa Burns
Poor Quality, Buyers Beware!

Avoid!! Shoddy goods. My bag arrived with a twisted shoulder strap, loose threads and a wonky emblem. When I contacted Backpack Bazaar explaining that the bag was faulty I was given an address in China to return it to and was told I was liable for the postage, which was going to cost almost as much as the bag did in the first place. Absolute scam.

1
Date of experience: Aug 12, 2025
UltraViolet Infrared
Poor Quality

Poor quality materials, straps come undone constantly, bag ripped at the carry handle first time it was used.

1
Date of experience: Aug 12, 2025
Janette Prentice
Awful quality bags

I ordered a real leather, crossbody bag. It took about 2 weeks to arrive! NOT fast delivery as advertised.The bag was really awful quality, it doesn't look like Leather, the colour is dreadful and not as advertised.Customer services won't send me a refund, and I believe they've not sent the bag advertised. I've just been told I can purchase another bag of the same value for just £9.95.With the words"Many customers choose this option to avoid the hassle of returning the item, and I think this might be a great solution for you as well."As if this happens very frequently!DO NOT BUY FROM THIS SITE!!!

1
Date of experience: Aug 05, 2025
Sheena C.
What a great lightweight backpack

What a great backpack, lightweight, folds to nothing and just perfect for travel! It took a little while to ship but cannot fault the product.

5
Date of experience: Jul 17, 2025
This is not a British Company as I…

This is not a British Company as I thought. The bag I brought was small and certainly not genuine Leather. I will not be buying from this Company again.

2
Date of experience: Jul 16, 2025
Lorinda Clark
Not great value for money

Time taken for delivery lengthy although updates were ok . Not clear you are a Chinese company . Bag not great quality for the money and no padding considering it’s to hold electronic equipment.

3
Date of experience: Jul 15, 2025
Hero Cook
Only four stars because delivery took…

Only four stars because delivery took ages.

4
Date of experience: Jul 15, 2025
Kimberly Howard
Stop being scammed l’m not sure lts a legit Website its utter nonsense, Bad experience and poor ser

I have purchased my order on the 14th of June 2025, no updates l can’t track to see where my parcel is? I have emailed twice no response, ls this Website a legit or l was just scammed?? The tracking number just shows it’s in transit since the day of my purchase? If there are legit why they can’t respond to customer queries

1
Date of experience: Jul 14, 2025
Dexter Long
The bag is of good quality

The bag is of good quality with many pockets ideal for holding all you want. Quick delivery and easy transaction. Thank you.

5
Date of experience: Jul 12, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More