Review Time
I vacated my flat 6 months ago, and despite endless promises to "evaluate and return" my deposit, they have done absolutely nothing. Every time I follow up, I get the same excuse – "we're working on it" – but it's clear they have no intention of refunding what is rightfully mine.Their behavior is completely unethical, and they are taking advantage of tenants. Do yourself a favor and avoid this company at all costs. If you value your money and peace of mind, stay far away from them.
I sold my leasehold with Bairstow eves Sittingbourne. The service I received was outstanding. Kelly and Amelia who delt with my sale were very professional courteous and polite. I would recommend that you let Bairstow eves sell your property.
I dealt with Bairstow eves in Dagenham. Karen and all the staff were so dedicated, motivated from the very beginning till the end, even navigating difficult moments. They followed up every phase of the deal perfectly well and chased up all issues outstanding. Brilliant customer service. Definitely recommend them.
I cannot recommend Joseph Castledine at Bairstow Eves highly enough. His professionalism and proactive approach truly set him apart in the housing industry. From the moment I explained my requirements - the type of house I was looking for, my preferred areas, and my price range - Joseph was on the ball. Not only did he provide details of the property I eventually chose, but he also sent me information about other similar properties.Joseph was always available to answer all my questions, including those about the local area. His knowledge of the properties he was showing was impressive, unlike other agents I had dealt with previously. Despite my numerous questions, Joseph patiently answered each one, demonstrating his extensive knowledge and commitment to providing excellent customer service.Prior to meeting Joseph, I had a few bad experiences with other agents. However, Joseph’s dedication and expertise quickly restored my faith in the process. He is truly a godsend in the housing industry, and I can only hope that more agents follow his exemplary approach. If you’re looking for an agent who is professional, knowledgeable, and genuinely cares about your needs, then look no further than Joseph Castledine at Bairstow Eves."
Dishonest, incompetent, the last 18 months have been infuriating stressful and costly, systemic failures in their property management team, did not manage the property licensing process, Help2 Rent tenant, let the H2R rent guarantee expire, so no rent cover and tenant in significant arrears, a personal data breach, lost keys, among a litany of failures. Avoid this company at all costs look around do t be fooled by the size of this company, it’s size dwarfs its ability to manage a single property with competence or integrity.
While in the process of purchasing a property i had my mortgage adviser and solicitor, but the agent pressured me into using their services by stating multiple times on the phone the seller would rather the buyer use their services. After the third time i was pressured into saying yes because in all the telephone conversations i was not getting anywhere until I said yes.The mistake I made was having all this conversation in a telephone conversation instead of emails. Their complaint department just threw the case under the bus because I had no evidence and their telephone conversations were not recorded.I avoid this company and their services.
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