Review Time
Seamless buying and delivery process.The parcel was delivered in 48 h., even with the standard delivery, in perfect conditions.The meat, suckling lamb, was still perfectly frozen when delivered.The meat was of excellent quality and true to the quality advertised.I will used Basco again for sure.
I have been buying from Basco for a while now and always been very happy with the service. First of all I can buy authentic Spanish produce not readily available at the supermarket with great quality and reasonable prices but it's also important that they offer good service. I put in my latest order in the afternoon, it was dispatched later in the afternoon and arrived next morning. I can be confident about fast delivery and any chilled or frozen products will arrive well packaged and can go straight in my fridge or freezer.
ordered in the past, great foo. However, website is terrible, so slow, and when i can to order, I logged on as an existing client, but I must fill in all my details again. So tedious. then I came to check out, and they wanted £8.50 for up to 5 day delivery, really!! I emptied my basket
unfortunately some chilled food arrived not adequately packed and at room temperature. When I notified Basco they were not keen to sort the problem out even though it was for a tiny percentage of the order. Shame to have poor customer service from a company with great products.
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Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.
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