bascofinefoods.com

4.2
4.2 Based on 141 reviews

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce....

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Average Rating

4.2

/
5

141 Reviews

5 Star
74%
4 Star
4%
3 Star
4%
2 Star
4%
1 Star
14%

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Review Time

First class customer service

First class customer service. An absolute delight to interact with the team, every query quickly, knowledgeably answered, rapid dispatch of perfectly packaged products. I look forward to buying again very soon from the extensive range of premium products.

5
Date of experience: Jan 24, 2026
sasa boric
Superb quality and delivery service....

5
Date of experience: Jan 06, 2026
Yihsien Teng
Tasty and authentic Spanish food

Tasty and authentic Spanish food, very good customer service. I’ve ordered twice between December and January, and had to add extra after placing the order. The staff was helpful, and the reply was prompt!!! Love the croquettas and the chorizo was flavourful for our Spanish winter soup/ stew

5
Date of experience: Jan 05, 2026
Helen
My Spanish dad loved his gift!!

Brilliant selection of products, easy to order, fast delivery beautifully packaged all round excellent service. The products are very good quality and got the full approval of my Spanish dad after receiving his Christmas present! Highly recommended!

5
Date of experience: Dec 31, 2025
Cathie French
Great products combined with great service

Great traditional Spanish products delivered swiftly.My favorite treat was the 1880 Turron, a favorite for many years.

5
Date of experience: Dec 22, 2025
Customer
100% Happy with product

100% Happy with product, price, packaging, and delivery time.

5
Date of experience: Dec 21, 2025
Anne Toovey
Bought a hamper as a present

Bought a hamper as a present. It was delivered on time and the recipients were delighted. I shall be ordering again!

5
Date of experience: Dec 20, 2025
Poor service

Bought some cooked octopus for our spanish family meal for xmas eve - described as 900g (with some tolerance allowed!). On unpacking was clearly underweight 630g with no labelling. Sent Basco an email (with a photograph) and they offered a refund for the difference in weight no regard for the fact that it would not cover my requirements for the meal. Emailed again asking for it to be treated as a formal complaint given my dissapointment at their response and highlight the lack of labelling with NO best before dates or anything else (their reason was that it fell off during packing) - at the least they could have sent out another in recompense as I cant eat something that I dont know, at the very least, the best before date. To date I have received NO acknowledgement - nothing. Really poor and clearly not interested - will be going elsewhere for my spanish food and treats

1
Date of experience: Dec 20, 2025
Chris Sherville
Great service

Great service. The order arrived when Basco said it would. The packaging kept everything chilled and the product was the best quality. As a chef of 35yrs I could not ask for more.

5
Date of experience: Dec 18, 2025
María
The best turrón ever

The best turrón ever. Delicious and unforgettable. Will buy it again for Christmas.

5
Date of experience: Dec 15, 2025

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Business Details

  • Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.

  • language https://bascofinefoods.com

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