battlegroundgaming.co.uk

3.8
3.8 Based on 193 reviews

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Average Rating

3.8

/
5

193 Reviews

5 Star
68%
4 Star
2%
3 Star
2%
2 Star
1%
1 Star
27%

Filtered Reviews

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Review Time

Carol Anne Smith
Pokémon TCG purchases

Friendly staff, helpful and well informed about the products they sell. Will be visiting again

5
Date of experience: Jul 03, 2022
Norman R.
Very bad customer services

Very bad customer services, sent me some AT scenery, it took a week and when it did arrive the postage had been shorted by £3.50. No apology, no refund, denied responsibility and made no effort to make things better. Given a hundred other shops sell the same stuff at the same prices as they do - avoid these headache merchants and go elsewhere.

1
Date of experience: Apr 11, 2022
Laurel Barnes
Great store, nice variety of goods

I have bought from here since well before lockdown and had a great service. If there were any problems it was explained what the issue was and always received my order.

5
Date of experience: Apr 08, 2022
Yvonne Patterson
Ordered again and again amazing quick…

Ordered again and again amazing quick service, any questions answered with rapid response and super friendly, would seriously recommend.

5
Date of experience: Nov 01, 2021
maloblaster51
Helpful and quick to respond

Ordered some dice and accidentally set it as collect in store, held onto the items until I contacted them and got them posted.Used again and will continue to do so in the future.

5
Date of experience: Oct 19, 2021
Branden Baker
staff here were so helpful

staff here were so helpful. got exactly what i was looking for. next time i’m after something i will definitely go back here!!

5
Date of experience: Sep 09, 2021
Janelle
Great shop

Really great shop, with lots of fantastic merchandise. Staff are friendly and knowledgeable. Positive experience, would come again.

5
Date of experience: Sep 07, 2021
Montgomery A.
Really happy with the service

Really happy with the service, product and prices. I have been buying here for years and have never had a problem. Joe is great, knows his stuff and always bends over backwards to help.

5
Date of experience: Sep 05, 2021
Lydia Cooper
I placed an order on 27 February 2021

I placed an order on 27 February 2021. Joe sent the wrong items, swiftly blaming his supplier for the mistake. He's spent over three months so far resisting refunding me. It is now 22 July 2021 and he still has not provided a full refund, going against his own word (as he promised before I returned the order), but more importantly, clearly breaching s.20(8) and (10) Consumer Rights Act 2015.Not the sort of battleground I wanted, but yes, a battleground all the same, I suppose.

1
Date of experience: Jul 22, 2021
Don Patterson
Top service

Top service, ever friendly staff. Would use again!

5
Date of experience: Jun 29, 2021

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