Review Time
Avoid at all Costs. Washer/Dryer broke down and well within warranty. Every time I call, they put me on hold to call the engineer, and this call goes to voicemail. I was promised a call back from the escalation team and it never happened. Called again and advisor said they can't transfer me through to escalation team, but would remind them when they see them on the floor.The washer/dryer is within warranty and there is effort to repair or replace the machine. The Beko warranty is worthless. I'll never purchase a product from this manufacturer again.
Avoid at all Costs. Washer/Dryer broke down and well within warranty. Every time I call, they put me on hold to call the engineer, and this call goes to voicemail. I was promised a call back from the escalation team and it never happened. Called again and advisor said they can't transfer me through to escalation team, but would remind them when they see them on the floor.The washer/dryer is within warranty and there is effort to repair or replace the machine. The Beko warranty is worthless. I'll never purchase a product from this manufacturer again.
4 hours of my life totally wasted - trying to arrange an engineer to come look at my washing machine (which is well within warranty)Customer service agents with very broken English - no access to any systems to verify warranty - being passed from pillar to post, and gotta try all over again tomorrow..I feel like banging my head off a pebble dashed wall!BEKO - please sort out your customer service!!
4 hours of my life totally wasted - trying to arrange an engineer to come look at my washing machine (which is well within warranty)Customer service agents with very broken English - no access to any systems to verify warranty - being passed from pillar to post, and gotta try all over again tomorrow..I feel like banging my head off a pebble dashed wall!BEKO - please sort out your customer service!!
A first time experience of using a tumble dryer, and it fully matched expectation. The programmes used so far have all done an excellent job. Fluff cleaning and water draining are simple to do. The machine sits in our 1st floor bathroom, and the thrum as it tumbles the washing, makes a re-assuring beat in the room below.
A first time experience of using a tumble dryer, and it fully matched expectation. The programmes used so far have all done an excellent job. Fluff cleaning and water draining are simple to do. The machine sits in our 1st floor bathroom, and the thrum as it tumbles the washing, makes a re-assuring beat in the room below.
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