Review Time
Small portions. I ordered lasagne it came in a small dish on its own, no salad, garlic bread or anything. Very overpriced, my wife had loaded chips with what I think was bolognaise. About 6 chips and small spoon of sauce, very overpriced. This was at Sixfields, Northampton. We will never return.
Went to Bella Italia this Sunday on Fathers day for lunch with the family. What a very poor experience. And it was barely half full so it can’t be said it was because it was so busy. A third of the stuff on the menu wasn’t available. We were there 2 .5 hours and wasnt asked at all if we wanted drinks or anything else after the initial order. Staff were few and far between. And when my Fathers Chicken came it was disgusting, soggy and watery like it wasn’t cooked. We finally found someone to speak to about it and we were told it is cooked but everything comes in ready cooked we don’t cook it fresh it been frozen and this one doesn’t look good. We will cook you another one. Which they did and it was better but didn’t even offer a free drink or that meal for free nothing. The pizza was nice and so was a pasta dish so not all bad but with the service being poor and pre cooked food unfortunately Bella Italia is not on my return to list.
Booked a table. Left stood there for 10 minutes. Sat down- left sitting for another 10 without a glimpse of a member of staff. 2 staff on the floor of a half filled restaurant, middle of school holidays. Fed up with waiting, if we can be on time so should you. Won't return.
We visited Bella Italia at Clifton Moor, York, we have visited many times over the years. Unfortunately, our experience was ruined by the fact that for the first time ever they refused to accept Tesco Clubcard vouchers. The manager showed no understanding or willingness to resolve the situation! Not only would we have not have spent so much but we wouldn’t even have booked if we’d have known this- there’s nothing on my booking confirmation! I was prepared to overlook the uncooked/ partly frozen dessert, but now feel even more disappointed and with a large unexpected bill.
Went to Bella Italia in Wigston. The food was beautiful, freshly prepared and piping hot. They also now take tastecard which enabled us to have 2for1 on majority of our items.. starters, main and desserts! The young Waiter was super attentive and so was the manageress, both checking multiple times if we were ok and had everything we required. Remembered which person each order was going to and they were even interactive with our toddler even though he was being abit of a bugger! Place was spotless. Overall a Really happy experience all round.
We stopped here for a late lunch around 2pm ish last Friday, got told only tables was couple of table for 2 outside was 4 of us 2 adults and 2 kids. We had to push the tables together after giving our order we ended up with people who had just finished eating their meal smoking right next to us so I took kids for a wander food took a while to come when we went upstairs to use the toilets I saw several tables with dried food on plates looked like it had been there a while. The toilet was blocked my wee girl got a fright when she flushed it I was there with her and I know she did nothing to make that happen. Our food arrived, by now we had more people to the side of us smoking so had smokers now on both sides which is not nice especially while eating with little ones and when upstairs was empty so could have been sat up there if it was cleaned. We had dessert and my ice cream came in an actual glass used for drinks never seen that before kids had about a mouthful and didn't like theirs said it was too dry! Would never go back there again due to the terrible service waiters spent more time talking to each other than to the actual customers.
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