berrybouquets.co.uk

4.1
4.1 Based on 141 reviews

The Perfect Gift For All Occasions 😊...

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Average Rating

4.1

/
5

141 Reviews

5 Star
70%
4 Star
6%
3 Star
4%
2 Star
4%
1 Star
18%

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Max Carter
First Time Is a Charm!

This was my first time ordering from Berry Bouquets and ordering from the USA, and it was a great experience. The online process was seamless and quick. Berry responded quickly once the order was placed and responded quickly to my emails. Berry said he would be sure to make it beautiful and he really did. The recipients were emotionally overjoyed when they received our thinking-of-you gift. It looked as beautiful as Berry said he would make it. Thank you!

5
Date of experience: Jul 11, 2024
Merlin Walker
Making it right in the end

I had ordered a fruit bouque to be delivered to the hotel where we were having our event as a gift for the person that had put on the whole thing. Unfortunatly the bouque never arrived. I did get in touch with the company and they did refund me and also are sending out the fruit bouque directly to my freinds home. While I was very disapointed it never showed up on the day I had ordered it for the company did make it right in the end. Thank you for turning what could have been a very bad expereince into doing what is right for the customer.

3
Date of experience: Jun 24, 2024
Chelsea R.
Excellent

Fab customer service and the fruit bouquet was amazing, I would highly recommend Thankyou

5
Date of experience: Jun 22, 2024
Kenneth Long
Horrrrible it just arrived 3 days later…

Horrrrible it just arrived 3 days later no answer from any customer service and I wish I could show a picture my mum was happy of the fact I thought of her but I was so disappointed in how it looks not worth the price or not worth gifting it to anyone I would like a full refund because the quality I was given was horrrible and not worth the money and to add my brother said it tasted old

1
Date of experience: Jun 19, 2024
Layah_61
Arrived on time

Arrived on time. Lowley design and well sealed. The bouquet was Aesthetically pleasing

5
Date of experience: Jun 07, 2024
Gail Price
Do NOT order a "premium greeting card"

Do NOT bother ordering a "premium greeting card"... £5 for a piece of brown card, printed in black ink, upside down, and your own postcode stamped on it. No wonder they don't show it on the website. Also...zero response from customer services.

2
Date of experience: May 28, 2024
Noam Wright
Amazing customer service!

Amazing customer service!! I am in the States sending gifts to Granddaughters in the UK. One got delivered right on time.One wasn’t received and I found out I put the wrong delivery date on hers. They immediately fixed it and were gracious and professional. Even though it was 3 am their time when we were conversing! Amazing. 😘

5
Date of experience: May 16, 2024
Evelyn Hughes
Bouquet of regret

Delivery was booked for a specific date. Delivery to Northern Ireland was £25. I was told after ordering that it wouldn't arrive on the Saturday as needed (anniversary gift) but the following Tuesday. On Monday I then receive an email stating it would be Wednesday instead, due to a bank holiday. "Bouquet" arrived today and I'm shocked by the photos I was shown. Paid for a large and it's tiny, nothing like I expected. Expensive, small and late and the fruit looks overly ripe. Embarrassed that this was sent as a gift. Company made zero effort to remedy the delivery issues. Bouquet is pathetic. I've used American fruit basket delivery services, this is nothing like that.

1
Date of experience: May 08, 2024
ElfikWing
Wonderful customer service via text…

Wonderful customer service via text message. Absolutely no issues. I was a bit hesitant as I have seen some bad reviews but I can say I was not disappointed. Would I used them again......Absolutely

4
Date of experience: May 02, 2024
Karyn Sanders
The taste of strawberries in chocolate…

The taste of strawberries in chocolate is really good, and the package and delivery are pretty and accurate.❤️I had a small misunderstanding because my student accommodation did not accept food delivery, but they operated it quickly and solved it✨Totally recommend 👍🏼

5
Date of experience: Apr 30, 2024

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