Review Time
A -15% discount was advertised on all items, but it didn't show up in the cart. When I emailed to inquire, I was told they couldn't honor the discount due to low margins. When I pressed for them to fulfill their promise, the item I wanted suddenly became out of stock. I can provide email exchanges if needed. It's quite disappointing...
I was eager to shop here because of the great brands and positive feedback. Unfortunately, the negative reviews about customer service are accurate. My order hasn't shipped in a week, even though they quickly generated the tracking label. Reaching customer service is nearly impossible. After multiple emails without a response, I resorted to social media to get their attention. They promised to resolve the issue promptly, but I've heard nothing since. I hope they can enhance their customer service soon. Update 12/9/25 - I finally contacted the team, and they explained things well (considering it was Black Friday). I appreciate the efforts made by the representative to improve their service. Once my items arrive, I may consider upgrading my rating to 4 stars.
A -15% discount was advertised on all items, but it didn't show up in the cart. When I emailed to inquire, I was told they couldn't honor the discount due to low margins. When I pressed for them to fulfill their promise, the item I wanted suddenly became out of stock. I can provide email exchanges if needed. It's quite disappointing...
The customer service has been extremely disappointing. I haven't received a refund or any communication regarding my return shipment, which was confirmed as received on October 20, 2025. To date, I've had no response to my refund requests. I will not be ordering from here again.
There were some initial hiccups, but the team worked diligently to fix them once I reached out. It was challenging to contact customer service, but they did their best to resolve my concerns. They even sent along some complimentary items, which was a nice touch. They offer a great variety of clothing and brands, so once they smooth out these initial issues, they will be fantastic.
They have a nice selection of products, but customer support is lacking. I’ve tried contacting them on two occasions (via email and social media) and received no response. UPDATE: I found out there was a mix-up with another customer. I finally got a response regarding my case. It's unfortunate that reaching customer support is so difficult; it makes considering future purchases challenging.
I'm really impressed with the service! The product selection is unique and refreshing compared to typical shops. International shipping is surprisingly fast, and customer support is outstanding. I had a minor issue with one item, and they resolved it quickly and kindly. Highly recommended!
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Bisque leverages a love for the game as a foundation for a new and hybrid community of like-minded urbanites. Obviously, golf paired with an urban lifestyle comes with a new attitude, a new mindset, and last but not least, a new attire.
Our brand name Bisque spawns from the rebel side of golf, but also signals a quirky approach to the game and its rules, and more importantly, what our community stands for. Our collections blur the lines and redefine the game of golf as a new lifestyle. Bisque is all about performance golf wear yet with a distinct fashion focus that taps right into the eclectic sensibilities of a discerning urban demographic.
Our brand name Bisque spawns from the rebel side of golf, but also signals a quirky approach to the game and its rules, and more importantly, what our community stands for. Our collections blur the lines and redefine the game of golf as a new lifestyle. Bisque is all about performance golf wear yet with a distinct fashion focus that taps right into the eclectic sensibilities of a discerning urban demographic.See more
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