bluewhalespa.com

4.9
4.9 Based on 201 reviews

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!...

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Average Rating

4.9

/
5

201 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Alex Gillies
Princenon 111

Nick and Andy were very helfpfull and professional. Helped me work through the opitions before deciding on Princeton 111.Delivery/fitting guys also did a great job and even stayed on a bit later to help with electrcian.Hot tub looks great. Would definitely recommend .

5
Date of experience: Oct 01, 2025
Ryan Edkins
Andrew Brunton was fantastic to deal…

Andrew Brunton was fantastic to deal with, I was a new in the hot tub game and with so much to choose from he made sure I was getting everything I needed from the tub. He also provided me with some complimentary chemicals etc which was a great gesture. The install team were absolutely fantastic, couldn't be any more helpful. They listened to my questions and at no point was anything too much trouble, great guys. I would fully recommend Blue whale spa from a buyers point of view and hoping their aftersales is there to match!

5
Date of experience: Sep 30, 2025
Darren
Great service

Great serviceDelivery was on time and they accommodated when we wanted the delivery and time Andrew Brunton was our contact and very helpful throughout the process Would not hesitate to recommend

5
Date of experience: Sep 29, 2025
Teresa
Just had our hot tub delivered.

Just had our hot tub delivered.Excellent installation by John and Sorin. Very professional. They gave us a run through of how to set it up after installation. Would definitely recommend Blue Whale Spa.

5
Date of experience: Sep 26, 2025
Polly Wilson
Fantastic service and value for money.

Excellent customer service from beginning to end. Fiona explained the difference between different hot tubs as we were unsure what we wanted . We were kept informed of delivery details and what we needed to provide regarding delivery access. Our 5 seater spa is absolutely fantastic. Having had blow up hot tubs previously we don’t know why we never bought a solid one before. Thank you to Blue whale for making the experience stress free. 100% recommend Blue whale for customer service value for money and payment options. Simon and Pauline Birch.

5
Date of experience: Sep 25, 2025
Shaun Jones
Quality Service from start to finish!

From start to finish Andrew Brunton was very helpful and informative, from helping to chose our hot tub to arranging delivery at the right time for our project. Both the delivery guys Trymore and Edmore got the hot tub installed and talkme through everything in great detail. I would highly recommend Blue Whale Spa for both products and customer service.

5
Date of experience: Sep 25, 2025
Andrea Davidson
Outstanding products, quality and service

We bought our Fontana hot tub 7 years ago. We paid in installments to make it more affordable. We still use it regularly as it is so relaxing after a busy day. The quality is fabulous....with colour changing lights, fountains, amazing jets and speakers to listen to you favourite tunes. The tub easily fits 6 people and even has drink holders. The service from the team has been remarkable. If you have any questions or concerns, they will be at the other end of the phone to help you! A special thankyou to James for his amazing service. 😊👏👏👏

5
Date of experience: Sep 25, 2025
Mr Tomalin
Excellent Installation Team

We have just purchased a hot tub through Andrew Brunton in sales. He was very helpful and not at all pushy and arranged the right product at the right price. Pre-delivery communication was informative, and everyone is very friendly and helpful. The tub was delivered and installed by a couple of great guys, Duane and James. They arrived on time and worked swiftly and skilfully to get the best set up and were very conscientious throughout. I had a couple of queries after installation, and they were dealt with courteously and immediately. I believe they are a very customer focused team.

5
Date of experience: Sep 22, 2025
Mr Spencer
Absolutely fantastic…

Absolutely fantastic…From the initial conversation with Fiona, I knew this was the company for me…I had no idea what I wanted but it was clear Fiona did…Installation guys were great, very efficient and VERY tidy…Overall I would highly recommend BWS for your hot tub bliss…

5
Date of experience: Sep 19, 2025
SHANE WOOLLAS
A big thanks to this company from the…

A big thanks to this company from the very start I had efficient service, from purchasing the product to receiving it. Nothing was too much hassle when dropping the hot tub off and setting it up. 100% recommend this company, kind regards Shane woollas

5
Date of experience: Sep 19, 2025

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