bluewhalespa.com

4.9
4.9 Based on 201 reviews

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!...

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Average Rating

4.9

/
5

201 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Rob Smith
From show room to delivery

From show room to delivery and instalation thebservice was excellent. Communication was great and always honest, ensuring whatvI ordered was right for me and what I needed.

5
Date of experience: Nov 04, 2025
Colin Watson
Blue Whale Spa has been brilliant and…

Blue Whale Spa has been brilliant and customer service very helpful. Installation guidance was very thorough and everything went exactly to plan.

5
Date of experience: Nov 03, 2025
Graham Thomas
The whole experience has been great

The whole experience has been great. Delivery went as planned and any subsequent questions have been answered quickly. The tub is great after a hard days work or gardening !!!

5
Date of experience: Oct 30, 2025
customer
Andrew and team at BlueWhaleSpa

From an initial interest in BlueWhaleSpa hot tubs, through to purchase and delivery Andrew Brunton was extremely helpful, providing advice and answering our many questions. We requested delivery on a specific day and time to coincide with window replacement at the property and this was also facilitated. The delivery / installation team were also excellent and more than helpful. We ( and the grandkids!) are thoroughly enjoying our new hot tub and highly recommend BlueWhaleSpaJohn Rankin

5
Date of experience: Oct 30, 2025
Solent Campers
A really good level of customer service

A really good level of customer service. Still support me 18 months after purchase. Not many companies would these days! Great work Blue Whale spa

5
Date of experience: Oct 30, 2025
customer
Reliable

From start to finish company was fantastic before buying our hot tub. We called the company for more information on the San Pedro 2 as we wanted to make sure we was buying the right one for us. Fiona was very reassuring, answered all our questions and settled our minds. They fast and sufficient and we had our hot tub delivered in no time. Very happy with our Hot tub.

5
Date of experience: Oct 30, 2025
Stephen Hague
From start to installation a 5 star…

From start to installation a 5 star service. Met Andrew when visited showroom. Kept in touch. Hadn’t moved into new property at the time. No heavy sales calls. I compared to other suppliers. No one came close. Installation so professional. With a training session. Lots of information. Very clear guidelines. Again easy 5 stars!!! Thank you. Fulfilled our dreams brilliantly!!

5
Date of experience: Oct 29, 2025
Mark
Great service

Great service, delivery, installation - the lot. Can't fault anything about them.

5
Date of experience: Oct 29, 2025
Frank Young
We purchased a St Marks Bay hot tub…

We purchased a St Marks Bay hot tub from Blue Whale 3years ago and are delighted with it. Showroom staff were very helpful and knowledgeable and the engineers who carry out the annual service are always very professional and a pleasure to deal with.

5
Date of experience: Oct 27, 2025
Robert Pruden
Purchased San Pedro Hot Tub via Costco.

Purchased San Pedro Hot Tub via Costco.Customer Service has been great from the moment we ordered the tub. Andrew Brunton has been very helpful, sends you loads of information to read/watch, answers any questions quickly and efficiently. Very pleased with hot tub, great buy.

5
Date of experience: Oct 26, 2025

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