bluewhalespa.com

4.9
4.9 Based on 201 reviews

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!...

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Average Rating

4.9

/
5

201 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Evelyn Ross
Very happy customer

Great service from ordering online to delivery. lots of information via e-mail and helpful videos. Jon and Craig were an absolute pleasure and so helpful.Very happy customer.

5
Date of experience: Oct 15, 2025
Alan Hagarty
First class service

From looking to purchasing to delivery to installation to 1 year service, BlueWhaleSpa has been fantastic. Their recommendations were spot on. Patience in the showroom for first time buyers was really appreciated and helpful. The buying process made simple with aftercare and guided emails explaining everything you need to know. Delivery was flawless and we have been enjoying the hot tub ever since. One of the pumps was making an unusual noise within the first couple of weeks. They came round and sorted it without any issue. Looking forward to years of enjoyment.

5
Date of experience: Oct 14, 2025
JENNIFER
Great Company, Great Tub!!

The whole process from buying to delivery was straight forward . No pushy sales when making initial enquiry and delivery day was a pleasure from start to finish. The delivery men were friendly , courteous , and very helpful. They took their time to install the tub and gave me clear and concise instructions and information about the tub. Great company to deal with.Highly recommended.

5
Date of experience: Oct 14, 2025
Anne
Hot Tub is fantastic!

Fiona in sales was very helpful in setting up delivery and ordering extra bits that I required, really knows her stuff. Delivery of my hot tub, the guys were friendly and professional.Hot tub itself is fantastic!! The help and support team after delivery are very knowledgeable and helpful.

5
Date of experience: Oct 13, 2025
Rosanna Aten-Shearwood
BlueWhaleSpa have been a pleasure to deal with

BlueWhaleSpa have been a pleasure to deal with. I've been dealing with Andrew Brunton specifically. I had short listed 2 hot tubs and Andrew helped me decide which of the two I wanted. His knowledge and advice was great. There was no 'hard sell', which was a breath of fresh air. I felt in control of my decision. Andrew was super flexible with arrangements regarding when I wanted to go ahead with the order and delivery. He answered my questions when I wasn't sure about something and made the whole purchase experience a positive one. Hot Tub delivery is now set up for this week. Looking forward to getting it and getting in!! Would highly recommend doing business with these guys. Update 19/10/25 - my Carmel Bay hot tub was delivered a week ago. Jon and Craig delivered and installed it for us. They were lovely guys! Did a beautiful job, confirmed with me how I wanted it situated and gave great advice to position it to the best advantage. They cleared all the packaging and took it away. Super genuine guys and we even had a round of hugs before they left. The tub itself is amazing...everything I dreamed of and I feel very reassured by the enhanced insulation, which I saw when they were installing. Let the good times roll!!

5
Date of experience: Oct 06, 2025
Peter davis
Absolute pleasure dealing with the…

Absolute pleasure dealing with the whole team at blue whale spa, start to finish very helpful informative and reassuring,. would highly recommend to family and friends,. thanks again for the hot tub

5
Date of experience: Oct 03, 2025
Geoff Brooke
Hottub delivered today

Had my Hottub delivered today by Zen and Hubert they was absolutely fantastic,they had to go through the neighbours house with the hottub a bit of a route but they done it without any problems they also explained everything to me that l needed to know on the hottub.I like to thank all the team from Bluewhale spa for the fantastic service.Would I buy from Bluewhale spaagain yes I would

5
Date of experience: Oct 03, 2025
Niki
Santa Rosa hotub

I would just like to say a big thank you to everyone at bluewhale spa Andrews brunton from ordering to delivery and after care back up has been 100%we spend ours in our hot tub very pleased with it thank you Nik white

5
Date of experience: Oct 01, 2025
steve kirton
Good product great aftercare

I have had my hot tub a year now really pleased with it. Great product.

5
Date of experience: Oct 01, 2025
Alex Gillies
Princenon 111

Nick and Andy were very helfpfull and professional. Helped me work through the opitions before deciding on Princeton 111.Delivery/fitting guys also did a great job and even stayed on a bit later to help with electrcian.Hot tub looks great. Would definitely recommend .

5
Date of experience: Oct 01, 2025

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