Review Time
From looking to purchasing to delivery to installation to 1 year service, BlueWhaleSpa has been fantastic. Their recommendations were spot on. Patience in the showroom for first time buyers was really appreciated and helpful. The buying process made simple with aftercare and guided emails explaining everything you need to know. Delivery was flawless and we have been enjoying the hot tub ever since. One of the pumps was making an unusual noise within the first couple of weeks. They came round and sorted it without any issue. Looking forward to years of enjoyment.
The whole process from buying to delivery was straight forward . No pushy sales when making initial enquiry and delivery day was a pleasure from start to finish. The delivery men were friendly , courteous , and very helpful. They took their time to install the tub and gave me clear and concise instructions and information about the tub. Great company to deal with.Highly recommended.
Fiona in sales was very helpful in setting up delivery and ordering extra bits that I required, really knows her stuff. Delivery of my hot tub, the guys were friendly and professional.Hot tub itself is fantastic!! The help and support team after delivery are very knowledgeable and helpful.
BlueWhaleSpa have been a pleasure to deal with. I've been dealing with Andrew Brunton specifically. I had short listed 2 hot tubs and Andrew helped me decide which of the two I wanted. His knowledge and advice was great. There was no 'hard sell', which was a breath of fresh air. I felt in control of my decision. Andrew was super flexible with arrangements regarding when I wanted to go ahead with the order and delivery. He answered my questions when I wasn't sure about something and made the whole purchase experience a positive one. Hot Tub delivery is now set up for this week. Looking forward to getting it and getting in!! Would highly recommend doing business with these guys. Update 19/10/25 - my Carmel Bay hot tub was delivered a week ago. Jon and Craig delivered and installed it for us. They were lovely guys! Did a beautiful job, confirmed with me how I wanted it situated and gave great advice to position it to the best advantage. They cleared all the packaging and took it away. Super genuine guys and we even had a round of hugs before they left. The tub itself is amazing...everything I dreamed of and I feel very reassured by the enhanced insulation, which I saw when they were installing. Let the good times roll!!
Had my Hottub delivered today by Zen and Hubert they was absolutely fantastic,they had to go through the neighbours house with the hottub a bit of a route but they done it without any problems they also explained everything to me that l needed to know on the hottub.I like to thank all the team from Bluewhale spa for the fantastic service.Would I buy from Bluewhale spaagain yes I would
Nick and Andy were very helfpfull and professional. Helped me work through the opitions before deciding on Princeton 111.Delivery/fitting guys also did a great job and even stayed on a bit later to help with electrcian.Hot tub looks great. Would definitely recommend .
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Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!
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