bluewhalespa.com

4.9
4.9 Based on 201 reviews

Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!...

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Average Rating

4.9

/
5

201 Reviews

5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

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Leigh Malloy
Buying Our First Hot Tub

This is the first hot tub we have purchased. We went to the showroom and recieved excellent guidance and advice from Andrew. The hot tub was delivered on time and the installers were excellent. They ensured the hot tub was in the correct place and explained how to operate it. The after sales experience has been excellent as we continue to enjoy the hot tub. We would like to thank Andrew and blue whale for a first class service

5
Date of experience: Sep 14, 2025
William Mitchell
Just like to say how am impressed with…

Just like to say how am impressed with this from buying my tub to the delivery and installation this company been 5 star experience all the way

5
Date of experience: Sep 12, 2025
Steven Craig
Wow, highly recommended, 5 stars all the way from order to installation to after sales service

Wow, where do I begin….. after a few years of debating whether to buy a hot tub we decided to take the plunge and take advantage of an offer at our local Costco who sell Blue Whale Spas. Within 48 hours of placing the order I had a call from Andrew Brunton explaining he had our order and looked forward to booking in a delivery date within a few weeks.Our access to the garden is not easy and has two levels compounded with the ideal place for the hot tub to be as being sunken into the ground (formerly a fire pit) Andrew assured us that as long as we prepared a clear route then the delivery team would do their best to accommodate.All during the process we were sent various emails explaining the process and video links to get ourselves prepared. Day of delivery - we live in Glasgow and after a long drive as well as installing another hot tub prior to ours came the happiest install team in Trymore and Edmores. They set to work surveying the delivery and after much struggle and engineering feats had the tub in place. All along the way Trymore covered off what he was doing and then gave us an overview of the features and what to do next.In summary we would highly recommend the team at Blue Whale Spa as the service was excellent and they will do whatever is needed to meet and exceed your expectations , Thank You !

5
Date of experience: Sep 11, 2025
Paul Thomson
Absolout fantastic service and advice…

Absolout fantastic service and advice from staff and delivery team very profesonal will be using again

5
Date of experience: Sep 09, 2025
Simon Franfurter Bosley
Great price

Great price, great product, excellent customer. Service.Reccomend fully

5
Date of experience: Sep 08, 2025
Neil Emerson
Made the right choice in choosing…

Made the right choice in choosing BlueWhale, from the first call to delivery.. it was effortless. We love the Albany 2, perfect size for us and cheaper to run and look after than the previous inflatable spa. Would highly recommend this company.

5
Date of experience: Sep 08, 2025
MATHIESON
Very pleased and great service …

Very pleased with our hot tub and the support and assistance we received, particularly from Fiona, in making our selection and purchase. I asked a lot of questions and appreciated their patience and expertise. Installation also went very smoothly and Dwayne & Arek were great on-site. Would highly recommend

5
Date of experience: Sep 05, 2025
Elliot
Excellent advice given by both our…

Excellent advice given by both our sales rep, Andrew Brunton, and our delivery team who delivered on time and gave us good advice on keeping the spa in good condition and using it safely. The spa is great and will be thoroughly enjoyed by the family.

5
Date of experience: Sep 05, 2025
Mr Forrester
Great purchase!

Had my hot tub now since September and nothing but good things to say. Great quality product and service that is always eager to assist. The only down side is that the kids love it too 😂 Would recommend!

5
Date of experience: Sep 04, 2025
Cara Marriott
Great Experience dealing with Fiona and…

Great Experience dealing with Fiona and the initial sale. Delivery was smooth.Slight issue with a leak, however they have arranged for an engineer visit to solve this.About to have our first dip this evening 😄

4
Date of experience: Sep 04, 2025

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