Review Time
This is the first hot tub we have purchased. We went to the showroom and recieved excellent guidance and advice from Andrew. The hot tub was delivered on time and the installers were excellent. They ensured the hot tub was in the correct place and explained how to operate it. The after sales experience has been excellent as we continue to enjoy the hot tub. We would like to thank Andrew and blue whale for a first class service
Wow, where do I begin….. after a few years of debating whether to buy a hot tub we decided to take the plunge and take advantage of an offer at our local Costco who sell Blue Whale Spas. Within 48 hours of placing the order I had a call from Andrew Brunton explaining he had our order and looked forward to booking in a delivery date within a few weeks.Our access to the garden is not easy and has two levels compounded with the ideal place for the hot tub to be as being sunken into the ground (formerly a fire pit) Andrew assured us that as long as we prepared a clear route then the delivery team would do their best to accommodate.All during the process we were sent various emails explaining the process and video links to get ourselves prepared. Day of delivery - we live in Glasgow and after a long drive as well as installing another hot tub prior to ours came the happiest install team in Trymore and Edmores. They set to work surveying the delivery and after much struggle and engineering feats had the tub in place. All along the way Trymore covered off what he was doing and then gave us an overview of the features and what to do next.In summary we would highly recommend the team at Blue Whale Spa as the service was excellent and they will do whatever is needed to meet and exceed your expectations , Thank You !
Made the right choice in choosing BlueWhale, from the first call to delivery.. it was effortless. We love the Albany 2, perfect size for us and cheaper to run and look after than the previous inflatable spa. Would highly recommend this company.
Very pleased with our hot tub and the support and assistance we received, particularly from Fiona, in making our selection and purchase. I asked a lot of questions and appreciated their patience and expertise. Installation also went very smoothly and Dwayne & Arek were great on-site. Would highly recommend
Excellent advice given by both our sales rep, Andrew Brunton, and our delivery team who delivered on time and gave us good advice on keeping the spa in good condition and using it safely. The spa is great and will be thoroughly enjoyed by the family.
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Blue Whale Spa is the award-winning UK owned leading hot tub manufacturer. We offer quick delivery, free installation and 0% finance on all hot tubs. Order Now!
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