bobswatches.com

4.7
4.7 Based on 343 reviews

...

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Average Rating

4.7

/
5

343 Reviews

5 Star
88%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
7%

Filtered Reviews

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Review Time

Fablox
Bought a Rolex GMT

Bought a Rolex GMT, watch was as nice, nicer than pictures. No issues, was quick painless transaction. Purchased on late Monday afternoon, watch arrived across country Wednesday morning.

5
Date of experience: Jul 10, 2024
Melina Carter
Flawless Experience

Ordered on Monday afternoon it was at my door Tuesday morning. The watch was rated excellent... It was absolutely flawless. The box and all papers perfectly intact. The watch itself 10x better than described. Thank you!

5
Date of experience: Jul 09, 2024
Petrina Sanders
Slow to pay!!! REVISED

Revised my after the process was explained. I received payment when they said I would after explanation. I would do business again.

5
Date of experience: Jul 07, 2024
Lee Morgan
“Excellent Condition”

The watch arrived in a timely manner, but there were several scratches on the clasp. The watch was advertised as “excellent”. The scratches appear to more than normal wear and tear.

2
Date of experience: Jun 27, 2024
Lettice Clark
Very helpful and knowledgeable staff

Very helpful and knowledgeable staff! It was my first experience buying a Rolex and they were great with my questions about the different watches! Will buy from them again!

5
Date of experience: Jun 27, 2024
Marigold
Nothing like a refined and elegant experience.

We had a disappointing experience during our recent visit. The salesperson who assisted us had minimal knowledge about the Rolex we purchased or other models we inquired about. In addition, they lacked professional training and didn't present themselves in a professional manner (wrinkled shirt, tennis shoes). Moreover, their lack of punctuality was quite noticeable.Furthermore, another customer with a scheduled appointment was left waiting for over 25 minutes before they eventually left. Witnessing this lack of consideration for other patrons' time was disappointing.We're currently in the market for another Rolex, and I'm willing to pay an increased price to buy from another source.

1
Date of experience: Jun 27, 2024
Gage
Great place to buy preowned watches

This was my first time buying a watch from Bob's. The Rolerx I got was even better than I expected; when they say a watch is in excellent condition, they mean it.

5
Date of experience: Jun 26, 2024
EdMinHo
An Excellent Experience

An Excellent Experience - Five Stars! I will admit, I was a bit nervous purchasing a Rolex (Day/Date Presidential White Gold) online - but I had a fantastic experience with Bob's Watches. Excellent communication. Fantastic selection of watches. A very smooth purchase and delivery experience. Kayla (the representative who assisted me with the purchase) was excellent and provided great communication and customer service. I love my watch and although this was my FIRST time shopping at Bob's Watches - you can be sure it won't be my last. Highly recommend!

5
Date of experience: Jun 26, 2024
Jemma
First class service in a first class…

First class service in a first class way!

5
Date of experience: Jun 26, 2024
matthewborgert63
Excellent first time (but not last time!) buying experience

I had a terrific first time (but not last time!) buying experience with Bob’s. The Tudor watch was described as “Excellent“, but I would describe it as like new. It was flawless. They were kind enough to size it to my wrist, and the next day delivery was right on time. Everything about the transaction was superb.

5
Date of experience: Jun 26, 2024

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