bobswatches.com

4.7
4.7 Based on 343 reviews

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Average Rating

4.7

/
5

343 Reviews

5 Star
88%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
7%

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Review Time

Hope Kelly
Rob Phan is a crook

Rob Phan is a crook they give offers under 50% of value then want over retail for their product hopefully the entire company isn't like Rob Phan. They are selling a watch not even same condition for 14,000 more than the offer and they think we should trust them with my time pieces. Absolute joke.

1
Date of experience: Jul 19, 2024
Alvin Morris
Incredible again

Third purchase - again, the watch was pristine, the responsiveness of the team was incredible. Fast shipping, nicely packaged. Highly recommended.

5
Date of experience: Jul 18, 2024
dispo928
Timely processing & delivery

5
Date of experience: Jul 18, 2024
Samuel05631
No complaints here

No complaints here. Thoroughly pleased with my watch, the communication and the shipping time. I would def shop again and recommend.

4
Date of experience: Jul 18, 2024
Ken Hughes
I purchased an Omega Seamaster 2020 on…

I purchased an Omega Seamaster 2020 on July 18, 2024. I worked with Fernando on pricing and received what I thought was a fair price. I received the watch the next day as promised, however, the watch was dirty at the clasp, which I cleaned. There were a few scratches, minor, but for an excellent rating, the watch could have been buffed better. There were a few other spots as well, but no big deal. I called Fernando the next day to let his know and maybe they need to do a better job with quality checks. Anyway, so far, I am very happy with the watch. It keeps great time and so far no issues that I’m aware of. It is still under warranty for the next year.

4
Date of experience: Jul 18, 2024
Riley
Paul is awesome

Paul is awesome, love working with him!

5
Date of experience: Jul 17, 2024
Chandos
Trusted Quality - Trusted People - Outstanding Customer Experience

* Trusted Quality - Trusted People - Outstanding Customer Experience * Just purchased a pre-owned Panerai Submersible. Excellent value, overnight shipping via FedEx. my customer Service Rep Christian was very attentive. The surprise experience was speaking with the Director of Sales, Eric Holtzman. I had a question about the watch's ownership history and papers. He was exceptionally knowledgeable about the Panerai Brand, in addition to the watch I was looking to buy. He was a consummate professional on the phone. He knows how to treat customers and make them feel valued (as I did). Eric is a rare find in this impersonal transaction-oriented economy we live in today. My experience with Bob's Watch's far exceeded my expectations.Highly recommend doing business with Bob's Watches for their reliability, professionalism and trusted actions. Thank you Eric and Bob's Watches.Robert | Chicago, IL

5
Date of experience: Jul 15, 2024
Liza Fisher
The watch arrived in perfect condition

The watch arrived in perfect condition. But most impressive was that it arrived within 20 hours of ordering it. The box and papers were also in perfect condition.

5
Date of experience: Jul 12, 2024
Oliver Coleman
Purchased a pre-owned 2020 Rolex “Pepsi”

I traded in a Breitling Bentley for what I thought was a fair price from Bob’s Watches appraisers, for a Rolex “Pepsi”. I dealt mostly with Christian who was very helpful keeping me informed of the progress on the appraisal and then helping me choose the right “Pepsi”. I finalized the sale on a Thursday. Christian was off that day but, without missing a beat, Eric step in and made sure everything ran smoothly. The “Pepsi” was delivered the next day via FedEx and it’s beautiful. In near perfect condition for a pre-owned watch from 2020! Thanks for the great service Christian and Eric!

5
Date of experience: Jul 11, 2024
Murray Wright
I ordered my second submariner from…

I ordered my second submariner from Bob’s last week. I placed the order in the afternoon and I had it on my wrist at noon the next day. You can’t ask for more than that. Plus I did it all on line and never had to talk to anyone. Love both of the watches. Great job. I plan on ordering another one in a few weeks.

5
Date of experience: Jul 10, 2024

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