bobswatches.com

4.7
4.7 Based on 343 reviews

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Average Rating

4.7

/
5

343 Reviews

5 Star
88%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
7%

Filtered Reviews

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Review Time

Hal Patterson
Excellent service and communication

Excellent service and communication. I was working with an insurance company for a replacement watch. Work Bob’s Watches was the easiest part!

5
Date of experience: Apr 04, 2024
Dacnao80
Very happy with watch

Very happy with watch, as advertised with box and papers and box was in like-new condition.

5
Date of experience: Apr 02, 2024
Clyde Butler
Good experience

All online purchase. Watch was listed as "very good" but was actually "Mint". Fair price.Paid with PayPal and received the watch the next day.

5
Date of experience: Apr 02, 2024
Clara Sanders
Bobs does it again

I have several purchases from Bob’s now trying to hunt down specific models from specific years. Once again Bob’s delivered a stunning example of a piece I was looking for. Thank you!

5
Date of experience: Apr 01, 2024
Janee Baker
The condition was not good

The condition was not good. When I contacted to request the return, which has to happen in 3 days, no one responded.

1
Date of experience: Apr 01, 2024
Merlin Turner
Great watch

Great watch! Exactly as described in listing. Fast shipping.

5
Date of experience: Mar 30, 2024
Sheena Johnson
We are a repeat customer for a reason.

We are a repeat customer for a reason.All our questions/concerns were answered professionally and within a short period of time. The mailing of the watch and final transaction was extremely smooth.Thank you to Ryan,Sharon, and the accounting team

5
Date of experience: Mar 29, 2024
Christabel Wilson
Trade-In Issue

Purchased a beautiful GMT Rootbeer and paid a fair gray market price. However, the trade-in amount on my Milgauss was subpar. I was provided a sight unseen estimate via email, which was low but since I had become so excited about the new purchase I agreed to send my Migauss in for an official offer as a trade for the Rootbeer. The next day, I received a phone call and was told that my watch needed a new crystal and conditioning and could only be done by Rolex...and she went on to say than the final offer was $1500 less than the estimated offer. Because I did not want to go thru the process of having my watch shipped back to me and the fact that I was so excited about the new GMT...I accepted the offer. In sum, I don't feel like there was a fair negotiation and there was a bit of bait-and-switch on the trade in. But I love the new GMT.

1
Date of experience: Mar 29, 2024
Wallace
Rolex order

Organized website, easy pay features, received the Rolex watch earlier than expected. One thing that would have made it 5vstar would have been to advise needing copy of DL or passport and signature on form at checkout. Other than that the piece was exactly as displayed.

4
Date of experience: Mar 28, 2024
Ida Foster
10/10

I bought my dream watch from Bobs. It was my first ever watch purchase and let me tell you, I’m soooo incredibly pleased. My watch is actually perfect! Exactly how it was pictured and described. It’s timeless. I bought it around 5pm and it was shipped to my home overnight. I’m so pleased with how everything went… Ive been stalking the website for months and watches seem to go fast. When I saw mine I knew I had to jump on it and I’m so glad I did. 10/10!

5
Date of experience: Mar 27, 2024

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