Review Time
Do not deal with this company They do not do there job and if there is a problem it will cost you money.I gave them 1570 dollars and because of Brokerlinks fault i was charges like 400 dollars when my policy was cancelled.And remember it was cancelled because brokerlink messed up not me.
It's no wonder they have such a low rating... Buyer beware says it all. Since they bought out my previous company they doubled the price on my claim the more I looked into it the more I see how much I have been taken advantage of.when I called to ask y no response, nor a reason... Heck your policy you too may be taken.
They pulled the wool over my eyes. The quoting broker gave me her personal number to contact and discuss about insurance. Where I declined a discount on a private call but got tricked into agreeing to it on a recorded call. Unfortunately for me it was a very rushed situation (do to other circumstances) but I won't let it happen again. Only after my insurance went up almost $1500 for the year did I realize what had happened. Even when I emailed her asking why my quote was $250 more than initially quoted there was no return email. I figured there was some misc fee and let it go. When I called Broker Link about the problem I was told I should have emailed their payment department about it not the sales rep. I didn't know that they had multiple different departments to deal with customers. Needless to say I feel like the victim in this situation, and might have to take this up with Ribo. I noticed on the broker link website it says they have over 14,000 Google reviews at 4.5/5.0 but for some reason I can't seem to find a way to leave a Google review too.To anyone that reads this the biggest life lesson I can take from this is not to agree to contact this company unless it is by email, that way you don't have to depend on their (so called) recorded calls and you have your own records. Also if you have made the mistake I have there is still a place in Ontario you can contact if you feel that they have taken advantage of you. RIBO is the name and it stands for registered insurance brokers of Ontario.
My insurance payment was due today, and was having email issues. I called and spoke with Rhonda Knorr, she provided me with direction and we hung up the call. 2 minutes later Rhonda called me back and explained what was going on and cleared up the issue, and got my payments set up within 10 minutes!! Thank you for relieving the stress Miss Rhonda Knorr!!
These guys are the most dysfunctional scammers on the planet. Never sent any information on my home insurance renewal or made any attempt to contact me about renewal except for an email forwarded about cancellation. As a result insurance company canceled my policy despite me having paid (2.5 weeks late).In what world do people get services canceled after only 2.5 weeks? Do you get your water cut off after 2.5 weeks?The agent had the nerve to ask me if I would like to look for a new policy through them! This perfectly explains that the entire thing allegedly looks to be scheme run by both the insurance companies and the brokers to create rising costs for insurance holders with no faulty records. And the Ontario govt looks to he completely complicit in this process.Day time thieves.
As a business we rely on great customer service and promptness from our counter partners. Brokerlink has set up a high standard and earned our respect with their high level of professionalism through out the years of working together. We would strongly recommend their assistance for your office.
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