brokerlink.ca

2.3
2.3 Based on 201 reviews

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Average Rating

2.3

/
5

201 Reviews

5 Star
31%
4 Star
0%
3 Star
0%
2 Star
1%
1 Star
67%

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1PichonGamer155
Spoke to Adreanna at the Milton branch

Spoke to Adreanna at the Milton branch. She was excellent in trying to help with a rather unusual insurance issue. Whilst, she couldn't sort out the problem she gave me insights into where I could go to find the resolution.I highly recommend her for her knowledge and professionalism.

5
Date of experience: Jan 20, 2025
Nicolas Scott
Great customer service

Great customer service, highly responsive in my experience.

5
Date of experience: Jan 14, 2025
Peter Butler
waste of time

quote online is no where close to when you contact them. highest quote I received after waiting days

1
Date of experience: Jan 07, 2025
Maura Smith
Amazing service

Amazing service. Marilyn Crane was incredible. She looked after everything I needed; she re-activated my insurance policy that shouldn’t have been cancelled; she made sure my insurance was binding over the holidays when not everyone was available; she walked me through insuring my new car; ensured my change of address for both home and auto was done; AND kept me informed every step of the way. When I was on hold, she would email me to let me know what was happening; when I got cut off, she phoned me back immediately. Just incredible. The epitome of stellar customer service. Gold medal or gratitude from me!!!

5
Date of experience: Dec 27, 2024
Tommie
Joel was so helpful

Joel was so helpful. i received my insurance in one dayand he made all steps so seamless.Good job 5 stars.

5
Date of experience: Dec 10, 2024
Elon Cooper
I had just taken my car to be repaired

I had just taken my car to be repaired. I asked Elisha to arrange a rental for me. There was a small difficulty obtaining a rental car reservation code. But that was readily taken care of.Thanks Elisha.

5
Date of experience: Dec 04, 2024
Bryony Price
Top Notch Customer Service

I searching for a new insurance company because my premiums were getting too high with my past company. After searching for a few days, feeling fed up and frustrated with how the market is currently, I found Jamal M! He took his time and got me a quote that could not be beat. Jamal is polite, has excellent mannerism and made the transition painless for me. Great customer service will make the sale any day. Thanks!

5
Date of experience: Dec 03, 2024
Zt_Boguss31
BrokerLink - Manasi Correa

My Mother’s broker is Manasi Correa and she has been so helpful and efficient with all her needs. I would recommend this company and Manasi for all your insurance needs.

5
Date of experience: Nov 26, 2024
Valeria Payne
Karm did an amazing job

Karm did an amazing job. Thank you so much!!!!

5
Date of experience: Nov 22, 2024
Elijah Scott
Worst insurance company ever

Worst insurance company ever. First off they have my gender marked as male when I’m clearly a female. Second I’ve been insured under my own insurance before (with them under pembridge, and another company) and they couldn’t find my most recent insured file and on top of that when I was insured with pembridge I had asked specifically for 2 mill insurance because of my job at the time. The agent said it was done and I thought everything was good to go, Come to find out when I sell this car they never put the 2 mill insurance on?! but when now calling to put insurance on my new vehicle they’re requiring inspection when it’s not out of province and my husband has been with them for years and has never had this requirement made. Extremely unprofessional and rude and will go into other people’s files while on the phone with you to try and prove a point. STAY FAR AWAY.

1
Date of experience: Nov 19, 2024

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