Name: brownthomas.com
Telephone: 000000000
Rating: 3.6

Ciara Collins Guest

I was looking to try Estee Lauder foundation for the 1st time. The main counter was busy but the lad

I was looking to try Estee Lauder foundation for the 1st time. The main counter was busy but the lady told me to ask for Ian in the new beauty section. He was so knowledgeable as well as being amazingly pleasant and helpful. I was delighted with the service I received. Well done and thank you Ian!

Date of experience: Mar 01, 2026

Ciara Collins Guest

1 week ago

Excellent service at Estee Lauder counter

I was looking to try Estee Lauder foundation for the 1st time. The main counter was busy but the lady told me to ask for Ian in the new beauty section. He was so knowledgeable as well as being amazingly pleasant and helpful. I was delighted with the service I received. Well done and thank you Ian!

Date of experience: Feb 28, 2026

customer Tom Burke Guest

2 weeks ago

I visited Brown Thomas today

I visited Brown Thomas todayI was looking for a handbag for my wifeShe hinted at a Michael Kors bagGeorgina was the name of the lady that served me.Georgina was excellent at the way she greeted & helped meShe went the Extra Mile I left very Happy & purchased a handbag.Only negative thing was another lady took my money nearly 400e & charged me 60c for a nice Big B T bag.

Date of experience: Feb 23, 2026

Elverys Customer Guest

2 weeks ago

I was in the lingerie department of…

I was in the lingerie department of Brown Thomas Cork at the weekend and I met a most helpful sales assistant called Theresa who was extremely helpful and gave me great advice about buying my new bra, so much so I came away with a bra and swimsuit. I felt Theresa’s was genuinely interested in job and gave great customer support and I love my new purchases.

Date of experience: Feb 21, 2026

Niamh Quinn Guest

2 weeks ago

Customer service, Returns Department and Dispatch Dpt all in disarray it seems

They received my return tracked through An Post on the 10th January. I had to continuously seek out updates through the App and via email, which were frequently ignored. Turned out their Returns Department had lost my return. They never sincerely apologised or took ownership. On the 27th Jan I was told my return was located and I would be compensated “shortly”. Again I had to chase this up, I contacted the head of customer service. On the 6th Feb I was told compensation would be issued that day, it wasn’t received until the 20th Feb.