Review Time
Brsk have been easy to deal with setting up. Speeds good so far! Fitter was efficient but needed help. Couldn't find outside hub despite the fact it said BT on it, left all the packaging behind for us to deal with and left all the dust from drilling etc for us to tend to. Not the "we clean up after ourselves" service they claim...
I had a problem with my landline, it was a bit slow to begin with but then Andile.S got to work on the problem and didn't give in. He really persisted with the problem for me and finally got a result. I have to say his manner was excellent, always polite and apologetic with regards to my problem. Very satisfied with my dealings with BRSK.
Had an internet issue and Wayne from brsk came out to fix it. He quickly identified the faulty modem, replaced it on the spot, and got everything working perfectly again. Great service—friendly, efficient, and very professional. Really happy with the support!
TODAY,Marc was amazing and so helpful. A true gent and a credit to Brsk.He corrected an incomplete attempt to install from a visit on Wednesday. Whether 1% or 99% efficient it was not 100% and therefore not good enough I’m sorry to say.I was left believing after an hour or so the gremlins would iron out any problems in the installation BUT, 6hours later I phoned complaints for help/ instructors.A very pleasant and polite lady tried to instruct me but at 76 I failed.Mark came today, Thursday, and added 1 cable for success. He worked above and beyond to give appreciated satisfaction.Thank you Mark.L D Troth.
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