brsk.co.uk

4.8
4.8 Based on 600 reviews

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Average Rating

4.8

/
5

600 Reviews

5 Star
90%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
5%

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Review Time

Sam and his outstanding service

What can I say Sam visited my property to fault find/replace my router he was professional and polite the whole way through and made the whole process just easy it's experiences like these that make you want to stay with a provider friendly people make a business and Sam is certainly one of those please keep people like this around.

5
Date of experience: Nov 27, 2025
Philip Graves
Easy installation zak was awesome and…

Easy installation zak was awesome and friendly very happy

5
Date of experience: Nov 27, 2025
Waseem Saleem
Sharafat Ali was very good engineer he…

Sharafat Ali was very good engineer he came on time and finished work very quickly and he was very friendly he did clean and tidy job

5
Date of experience: Nov 27, 2025
Wayne Mason
Just getting worse

Well it’s got even worse now, restarted and restarted and the only way to get a good connection is through Ethernet cable, it says poor signal strength WiFi and has now brought up another router name, so have 3 router names of the same.This is the worst service ever.And there’s no phone number to talk to someone.

1
Date of experience: Nov 27, 2025
Thomas Bird
Really good installation looks tidy on…

Really good installation looks tidy on the outside of the house really pleased with Bhav work

5
Date of experience: Nov 27, 2025
Angela Wilson
Cannot fault the customer service

Cannot fault the customer service, I emailed my concerns out of hours yesterday and had a resolution by 7am this morning, if only all companies followed this example, well done BRSK, 5 star service, thank you

5
Date of experience: Nov 27, 2025
Jason Mulligan
after a great installasion and promised…

after a great installasion and promised the world i have now 5 days later left brsk internet connection was terrible stick with virgin guys brsk is at most miserable

1
Date of experience: Nov 27, 2025
Frizzy Books
BRSK installation engineer sharafat was…

BRSK installation engineer sharafat was professional and done his job properly and given me all the information I needed for the broadband

5
Date of experience: Nov 27, 2025
Jeff
I’d like to give a big thank-you to Jay…

I’d like to give a big thank-you to Jay for their excellent support today. They were patient, friendly, and genuinely keen to make sure everything worked as well as possible for me. Jay walked me through the steps clearly, answered all my questions without rushing, and made the whole process surprisingly smooth.What really stood out was how proactive and attentive they were. They took the time to check everything carefully and made sure my connection was performing at its best by the time we finished. It’s rare to come away from a customer-service interaction feeling genuinely looked after, but Jay managed exactly that.Thanks again, Jay — your help made a real difference.

5
Date of experience: Nov 27, 2025
L Ab
Mohammad ikraam came to fit the…

Mohammad ikraam came to fit the broadband. Very friendly engineer and job well done. Excellent service and asset to the company.

5
Date of experience: Nov 27, 2025

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