Review Time
Beat thing with brsk if there is any issue you get told straight away and kept up to date until it’s fixed
We have had one problem where the red light was on no internet they sent some one out the same day and it was fixed the same day best internet service around our contract is up in August and I will be renewing with out a doubt keep up the good work guys 👌👌👌
I recently upgraded from BetterNet 1000 to BetterNet 2000 and contacted Nhlanhla Motsanye at Brsk to ask about upgrading to a router with 2.5 GbE LAN ports.
Nhlanhla handled everything quickly and professionally through a polite and efficient email exchange. The new router is due to arrive within the next five days, and the whole process has been smooth from start to finish.
Great service overall — very impressed with the support and responsiveness.
Stephen Nomo70 From brsk team installed our internet modem. He was friendly, approachable, and clearly very skilled at his job. The installation was done quickly and efficiently, and he made sure everything was working perfectly before leaving. I’m very satisfied with the service and would highly recommend him.
The team arrived on time on a miserable November morning and took a couple of hours doing the installation having to negotiate an old cottage with very thick walls. They were very professional and kept me informed throughout. They were careful inside the house wearing covers over their workboots so has not to soil the carpet. Overall i'm happy with the installation and the speed is great compared to talk talk who i had previously
Xoliswa was very helpful in resolving my issue. It is a shame that more of her colleagues are not capable of helping customers first time and insist on being unhelpful. Xoliswa was the exception and a pleasure to deal with
Brilliant experience with David, very understanding knowledgeable and professional. Thought about the whole process from start to finish and gave very good recommendations. Excellent service and would highly recommend!
After having my new WiFi installed we were struggling with our speeds that were advertised. An engineer, Marc, was sent to explore this further. Marc was very friendly, knowledgeable and helped sort the issue. He checked out the internet and ensured that everything was working as it should, explaining the the speeds can vary from device. Since then we are getting much faster speeds.
Bhav came today to install our Brisk internet, I unfortunately was not at home but my 18 year old daughter and 16 year old son were in. They told me that Bhav was very professional, asked the kids ages, very considerate, friendly. They did the job in less than an hour, and left no mess. He also texted me tonight to make sure everything was okay and rang me to answer some questions I had. All my queries were answered so thank you.
Liam M came out today to get me set up, he was friendly and professional and did an exceptional job in getting it installed and set up. So far the speed is what I'm paying for and very happy with the service.
The engineer Matt ,was on time , very respectful and considerate, he wore shoe covers , Matt has his customer service on point , it was a pleasure doing business with Matt.
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