bs-security.co.uk

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1 Based on 77 reviews

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77 Reviews

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Lara Llewellyn
£540 for and emergency call out

£540 for and emergency call out! If you need a lock Smith, find another local company, as this company over charges by hundreds of pounds above the going rate

1
Date of experience: Feb 08, 2026
Tommy Warkcup
Absolutely stay away from this company

Absolutely stay away from this company! Took 3 and half hours to come to my house after I was locked out. Told me it was £200 to open the door and by the time I went to my car to get my wallet and come back, they had snapped the lock off and began to replace it without asking or telling me. Charged me £720 in total in the end as they could see how desperate my dogs were for me to get to them. Currently contacting Fraud and getting this payment disputed. Even called them back to ask for an email address and they said they weren’t locksmiths!! What a joke of a company.

1
Date of experience: Jan 31, 2026
Amanda Dodson
Do not use this company they are…

Do not use this company they are complete rip off we were locked out of our house and they charged us £298 just to drill the lock and wanted another £180 to put new lock in we said we would do it ourselves which we did. Complete and utter rip off. They need to be shut down

1
Date of experience: Jan 30, 2026
Absolutely disgusting !

Absolutely disgusting !! Preying on vulnerable women on their own and desperate. I was locked out of my home because the handle broke. He charged me £648 and the work is dreadful !!! Hopefully will get my money back from the bank 🤞🤞🤞🤞AVOID AVOID AVOID ‼️‼️‼️‼️

1
Date of experience: Jan 21, 2026
John B Essex
Steer clear scammers who abuse people…

Steer clear scammers who abuse people with extortionate pricing . This is the company that is trading out there under LRS-Locksmith.co.uk (Please bear in mind this has no relation to LRSLocksmith.co.uk which is reputable same web address but without hyphen) Was initially told £45 over phone to call out and was made to believe unless difficult this would be the price . Guy managed to open the door with airbag took 5 mins and then said it would be £81+vat when no mention of vat prices over phone. He then said he would need to comeback next day and that a replacement lock would be £350-£500 . On that we told him we would go elsewhere. I looked at lock next day and checked images online to establish make and model of lock and also found that a single part was common issue. Purchased part and fitted myself for £10 yes just £10.. to add even a new lock was only £100. In short as per other reviews these guys are rip off scammers steer clear and always always check reviews and take a minute before calling any trade .

1
Date of experience: Jan 20, 2026
Jeff Newnham
WARNING WARNING WARNING 1 star only…

WARNING WARNING WARNING 1 star only because I could not leave zero star rating. DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE RIPPED OFF.. QUOTED £150 then charged £328.80 MENACING WHEN CHALLENGED

1
Date of experience: Jan 19, 2026
Paul Jessop
Price was a rip off

Price was a rip off. Called first locksmith we saw after the door failed, I had to go out and partner let them in, I got back and work was under way. He talked a good game and I felt compelled to follow through, showed some website prices which I now know were inflated. Job was done, but the price is ridiculous having now looked around, angry at myself. Came to pay and then had VAT added at the end. Take a moment and shop around.

2
Date of experience: Jan 19, 2026
kuuku crosby-bennin
I've basically been charged £150 for…

I've basically been charged £150 for prising my door open. Not even a lock change and he still insisted on charging £25 for VAT. I fully understand that I have to pay for the emergency call out and the "work" done but £150!!I wish I read the reviews before calling them. Rip off

1
Date of experience: Jan 17, 2026
Fran
SHOCKING !!!

In shock how bad this company is. Got locked out and left the key the other side of the door so was unable to open from the outside. Got told they would be with me within 30 minutes . When I asked for a rough price how much it would be I got told they didn’t know untill they saw the door. When the man arrived he was very rude. Told me he would have to drill the door to get the key out. Literally he sprayed wd40 in the locked and then poked the key out. He charged us £208 !! Literally he was at my house for no longer than 20 minutes. When I argued the price and said it was a lot he they stood with one foot in my door until I signed the paper work to say I was happy with the work.

1
Date of experience: Jan 17, 2026
Shyam Sengotuvan
Charged £378 for replacing a lock..came…

Charged £378 for replacing a lock..came in a Audi, not company car..told it will cost £90 to break the lock and to replace a new lock another£120.. after replacing the lock asked for £378.. will not use them and I feel really frustrated to have lost the money to a scamming company..every one be aware..

1
Date of experience: Jan 17, 2026

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