Review Time
I have never had such a bad experience and I believe the 5 star reviews must be fake.I have worked with two different brokers, Georgia and Jordan Smith. Georgia was polite, but very confusing. Jordan was not only confusing and unprofessional but also often rude. They never respond, I always had to chase them for days. They don't answer questions and never talked to me first, but rather,they communicated through my agency. They applied for mortgages, told me they were approved, and then a few days later told me they were actually not. No explanations. After I finally found one bank, they failed to give important information to my solicitors and to the bank causing the bank to almost not offer me the mortgage anymore a few days before completion. I can't quantify the stress they caused me, how they made the whole transaction worse. Once the transaction was completed, I did not receive any indication as to how to make the payments, the bank did not contact me and so I asked help to Jordan. Again, he never replies to my emails and when he does he sends 3 to 4 words emails with no details or explanations and I am now extremely worried that I will default the first payment because of the lack of support. Please do not use them. I understand it is easier and takes less time to just go with what the letting agency recommends but it is not worth the stress, unprofessional attitude, rudness and lack of responses and support you will go through once you start working with them.
I have never had such a bad experience and I believe the 5 star reviews must be fake.I have worked with two different brokers, Georgia and Jordan Smith. Georgia was polite, but very confusing. Jordan was not only confusing and unprofessional but also often rude. They never respond, I always had to chase them for days. They don't answer questions and never talked to me first, but rather,they communicated through my agency. They applied for mortgages, told me they were approved, and then a few days later told me they were actually not. No explanations. After I finally found one bank, they failed to give important information to my solicitors and to the bank causing the bank to almost not offer me the mortgage anymore a few days before completion. I can't quantify the stress they caused me, how they made the whole transaction worse. Once the transaction was completed, I did not receive any indication as to how to make the payments, the bank did not contact me and so I asked help to Jordan. Again, he never replies to my emails and when he does he sends 3 to 4 words emails with no details or explanations and I am now extremely worried that I will default the first payment because of the lack of support. Please do not use them. I understand it is easier and takes less time to just go with what the letting agency recommends but it is not worth the stress, unprofessional attitude, rudness and lack of responses and support you will go through once you start working with them.
We were recommended Capricorn Financial by an agent, the reviews are mostly good on here so we gave them a go.The first broker we worked with submitted two mortgage applications with us- the first one failed and they could not give us a reason why, weeks later we rang the bank who said it was due to a salary not being high enough, there was a missing zero on our application - the second one failed because the bank did not accept mortgages on residential properties that shared an entrance with commercial properties. The broker should have known this would be the case and know which lenders to apply withAt this point we didn't hear from the broker for days, and chased to find out that he suddenly left the company.Our replacement broker suggested applying with another lender to 'see what happens' and if they also rejected the property we'd have to find a new one. This is an untrained and unprofessional suggestion as it would have resulted in another credit check against our names, and they again should know which lenders to apply with rather than going blindly. We told them we didn't want to go through with it, they ignored our email and tried to submit it anyway. Luckily they weren't able to submit the application due to an error in the system and then clocked that we didn't want to. Some people have had good experiences on here but ours was terrible and I wouldn't recommend anyone risking working with this company. We're now working with a recommended broker from a friend.
We were recommended Capricorn Financial by an agent, the reviews are mostly good on here so we gave them a go.The first broker we worked with submitted two mortgage applications with us- the first one failed and they could not give us a reason why, weeks later we rang the bank who said it was due to a salary not being high enough, there was a missing zero on our application - the second one failed because the bank did not accept mortgages on residential properties that shared an entrance with commercial properties. The broker should have known this would be the case and know which lenders to apply withAt this point we didn't hear from the broker for days, and chased to find out that he suddenly left the company.Our replacement broker suggested applying with another lender to 'see what happens' and if they also rejected the property we'd have to find a new one. This is an untrained and unprofessional suggestion as it would have resulted in another credit check against our names, and they again should know which lenders to apply with rather than going blindly. We told them we didn't want to go through with it, they ignored our email and tried to submit it anyway. Luckily they weren't able to submit the application due to an error in the system and then clocked that we didn't want to. Some people have had good experiences on here but ours was terrible and I wouldn't recommend anyone risking working with this company. We're now working with a recommended broker from a friend.
We were lucky enough to work with Mason Elliott on our transaction and he was brilliant. He made a complex transaction simple and communication was outstanding, he was always available for questions or advice. Highly recommended
We were lucky enough to work with Mason Elliott on our transaction and he was brilliant. He made a complex transaction simple and communication was outstanding, he was always available for questions or advice. Highly recommended
Unlike the other reviewers here my experience has been awful. I own several properties and simply wanted to remortgage an unencumbered flat.After a virtual meeting, I had to follow up myself.I was asked to complete a very detailed Fact Find, sharing sensitive personal information on a less than secure portal. Then nothing, after chasing two weeks later! I was told they were very busy, so I asked for my information to be deleted and went elsewhere.It transpires that my information was not deleted.
Unlike the other reviewers here my experience has been awful. I own several properties and simply wanted to remortgage an unencumbered flat.After a virtual meeting, I had to follow up myself.I was asked to complete a very detailed Fact Find, sharing sensitive personal information on a less than secure portal. Then nothing, after chasing two weeks later! I was told they were very busy, so I asked for my information to be deleted and went elsewhere.It transpires that my information was not deleted.
Claim your business profile now and gain access to all features and respond to customer reviews.
We offer an advice and recommendation service on an extensive range of mortgage products, as well as guiding clients through all aspects of the house-buying process to ensure a smooth transaction.
So whether you are a first time-buyer looking to purchase your first home, a home-mover looking to ‘climb the ladder’ or have bought and sold many times already and simply want to re-finance and secure a new product, or a lower rate of interest, we can help.
Capital raising is allowed for most legal purposes, so if you are looking to fund some home improvements, or even raise the deposit for a new investment property or holiday home, then please discuss your requirements with one of our Advisers and they will be able to help find the most suitable product for your needs.
Commercial Finance:
What types of commercial finance can we assist with?
Investment Property Mortgages
Bridging Loans
Development Finance
Trading Business Finance including:
Commercial Mortgages
Unsecured Loans
Invoice Finance
Asset FinanceSee more
barclaycard.co.uk
a2fund.com
mecmortgages.co.uk
cubaremesas.com
excelcurrencies.com
sidecarhealth.com
justlandlords.co.uk
firsts-heritages.com
mometic.com
legitcpn.com