carracks.co.uk

3.4
3.4 Based on 201 reviews

Anything you want to carry on your roof from roof boxes, bikes, kayaks, skis, fishing rods, SUP / surf board or boats - we have a solution to meet your needs. Here at Car Racks, we pride ourselves on our high standard of customer service, extensive experi...

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Average Rating

3.4

/
5

201 Reviews

5 Star
42%
4 Star
17%
3 Star
6%
2 Star
4%
1 Star
31%

Filtered Reviews

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Review Time

Mike Briercliffe
Good roof bars at a good price

Good roof bars at a good price. Delivery a bit slower than quoted but probably not Carracks' fault. Perfect fit and easy to mount.

5
Date of experience: Aug 01, 2025
Dawson Bullock
Great product at a good price

Great product at a good price. Item well packaged and it was exactly what I wanted. The delivery took longer than I expected, but not too bothered as I ordered in plenty of time before needed.I would use them again.

4
Date of experience: Aug 01, 2025
Steven Miller
Done what promised

Done what promised. Good product, good service.

5
Date of experience: Aug 01, 2025
Cathy
Excellent customer service

These guys were so helpful. Nothing was too much trouble and they went out of their way to help. Very impressed.

5
Date of experience: Aug 01, 2025
Nick
Better than Half…..

Great service and gave me the right solution for my new motor that the orange high street brand couldn’t.Would highly recommend

5
Date of experience: Aug 01, 2025
Dustin Powell
Failed to deliver

Paid extra for express delivery. Sent a tracking link from an obscure company I'd never heard of that didn't work. Then got email a week later claiming it had been delivered when it hadn't. Emailed them and they claimed Royal Mail had delivered it to a neighbour (the tracking wasn't even for Royal Mail). No card through letterbox to say it had been delivered. Not delivered and now ignoring emails. Going to claim money back from card company.

1
Date of experience: Jul 30, 2025
JDS_LEGIT
Looks like it will be euro small claims court

I bought 2 roof racks both took time to come, the first one fitted ok but Instructions not great. The 2nd one took very long and arrived a day before I needed it for holiday and didnt fit at all. £140 and I emailed them and they said they'd do an internal investigation and can I send photos. Sent 10 photos and not heard a thing since! I'll give it another week and send them a formal 14 day warning and take it to European small claims court and they can refund me and pay those fees. Mick's Garage you are awful!!

1
Date of experience: Jul 30, 2025
Osbert Price
Unusual practice ?

Arrived in less than a week, but through a strange sounding carrier with a tracking system that didnt work and you just knew it never would ? Seems like good quality stuff, although i havnt as yet fitted it entirely or carried anything...

4
Date of experience: Jul 30, 2025
Melvyn C.
Avoid Car racks / Micks Garage at all costs! Or it will cost you! an…

Car racks / Micks Garage is an absolutely terrible company; they sent only half my order and have done nothing to rectify the matter after I informed them. Its been weeks now and they have ignored all of my attempts to resolve the issue. Am now having to engage my credit card company to attempt to reclaim the money they have taken. I do not recommend anyone purchase anything from this company (scam!)

1
Date of experience: Jul 29, 2025
Great product - no communication

The product was ideal as with many others it was the lack of communication, a telephone number that wouldn’t connect and it took an age to respond to an email. The product arrived, fitted perfectly and was greatvalue.

4
Date of experience: Jul 25, 2025

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Business Details

  • Anything you want to carry on your roof from roof boxes, bikes, kayaks, skis, fishing rods, SUP / surf board or boats - we have a solution to meet your needs. Here at Car Racks, we pride ourselves on our high standard of customer service, extensive experience, and a quality product range to suit all needs and budgets.

    Our comprehensive range includes all the major brands such as Modula, Nordrive, La Prealpina, G3 and Peruzzo providing a variety of styles, affordability, and functionality.

    Our friendly staff are incredibly knowledgeable and can guide you through any buying decision.See more

  • language https://carracks.co.uk

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