carracks.co.uk

3.4
3.4 Based on 201 reviews

Anything you want to carry on your roof from roof boxes, bikes, kayaks, skis, fishing rods, SUP / surf board or boats - we have a solution to meet your needs. Here at Car Racks, we pride ourselves on our high standard of customer service, extensive experi...

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Average Rating

3.4

/
5

201 Reviews

5 Star
42%
4 Star
17%
3 Star
6%
2 Star
4%
1 Star
31%

Filtered Reviews

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Review Time

Ordered some nordrice solenzio roof…

Ordered some nordrice solenzio roof bars from carracks.co.uk. all the subsequent emails were from Mickgarage.com. appears to be same company but carracks was cheaper.The product is great and saved me so much money on roof bars, (Thule equivalent was around £300.I paid for 24 hr royal mail delivery. However that is delivery once they arrive on the country from Europe, so it took about 7-10 days to arrive. So long as you don't need quickly I would recommend

4
Date of experience: Jul 01, 2025
Clint Sanders
Kept me upto date with where my parcel…

Kept me upto date with where my parcel was and arrived within a few days! Cannot complain

5
Date of experience: Jul 01, 2025
Raymond S.
On time & well packaged

Roof bars arrived on time and well packaged. Can't ask for more than that!

5
Date of experience: Jul 01, 2025
Perry C.
I ordered roof bars.

I ordered roof bars.. And then read the reviews, most were negative. However I cannot complain as the item arrived within a week.... Even though I paid for 2 day delivery. The item fits fine and was well packaged. The price was competitive, so all I all I'm satisfied with the service provided.

4
Date of experience: Jun 30, 2025
Leslie Morris
Terrible service and stay away from

Ordered some roof bars for a trip 14 days before needing it. Website offered either next day or 3-4 day delivery. I went for the 1-2day. however, this has not arrived in the 2 days or even a week later , this is now been cancelled and I have ordered from a different company. I emailed through the website to chase it and got no reply. Checked out the reviews and saw they are terrible at responding and thought 'here we go' it's a sham company.ConclusionDo not order from this company. The website is deliberately deceiving regarding the delivery. I do not recommend them stay away from them.

1
Date of experience: Jun 30, 2025
Eva C.
I was able to find the right roof bars…

I was able to find the right roof bars for my car, something I hadn't been able to do elsewhere. They arrived earlier than expected and the online instructional video made fitting them easy.

5
Date of experience: Jun 28, 2025
Leona Butler
Found what I was looking for on their…

Found what I was looking for on their website easily, was a reasonable price. Ordered at the weekend and it arrived a few days later. I had emails confirming my order and delivery updates. Fitted it to my car without any issue and have used it so far to carry a large kayak on 3 trips and several lengths of timber twice and there doesn’t seem to be any problems with the quality of it. So overall a good experience for me.

5
Date of experience: Jun 28, 2025
Eadwulf Cooper
Hi bought a paddle board

Hi Bought a paddle board from carracks made a payment got a invoice and pretty much it then 4 days later my item arrived so bought item on 24 06 25 received it on28 06 25All good However the phone number doesn’t work if you try to ring them And no tracking information or when the item was sent out I didn’t get any of that In a summary I received an item on time undamaged in perfect condition Thank you

5
Date of experience: Jun 27, 2025
Rita Anderson
Good and prompt service

Ordered Nordrive Helio roof bars on website. Delivered promptly and product is as advertised. Have conducted trial fit to car and they work fine. Very satisfied with purchase.

5
Date of experience: Jun 26, 2025
Gerard
I ordered a tow bar bike rack

I ordered a tow bar bike rack. It was the best around for the price. The product is good. I didn't hear anything for a while so starting looking on trust pilot and started to panic "its a sham company". It wasnt - everything turned up and was delivered well. HOWEVER, too few comms with me early on led me into the panic - so Micks garage needs to take down the UK contact details and let customers go straight to Micks Garage in Ireland - and get two or three comms out to tell customers it on its way.

3
Date of experience: Jun 26, 2025

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Business Details

  • Anything you want to carry on your roof from roof boxes, bikes, kayaks, skis, fishing rods, SUP / surf board or boats - we have a solution to meet your needs. Here at Car Racks, we pride ourselves on our high standard of customer service, extensive experience, and a quality product range to suit all needs and budgets.

    Our comprehensive range includes all the major brands such as Modula, Nordrive, La Prealpina, G3 and Peruzzo providing a variety of styles, affordability, and functionality.

    Our friendly staff are incredibly knowledgeable and can guide you through any buying decision.See more

  • language https://carracks.co.uk

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