Review Time
One star is far too generous for this fraudulent service. Upon arrival, it took an excessive amount of time to arrange a pick-up. During our return, we were repeatedly told that the vehicle was on its way, but tracking indicated it was still stationary! They apparently misplaced our keys, leading to a two-hour delay before the car finally arrived, without any apologies. Upon leaving, I discovered my designer glasses and an old music phone were missing. We stopped to inspect the vehicle and found it had been searched through, with cash I had hidden taken. The authorities have been notified. When I contacted the service, I was told that we leave our belongings at our own risk. This clearly seems to be a scam that has happened before. How do they continue to operate? PLEASE AVOID!
DO NOT USE, THEY ARE THIEVES. If I could rate this service below zero, I would. Giving one star is too generous for this company. I left cash hidden in my car, which was parked with them for four days. They managed to find it and stole every penny. When I contacted them, they claimed they are not responsible for vehicle contents. AVOID THIS SERVICE. THEY ARE UNPROFESSIONAL AND DISHONEST.
One star is overly generous for this deceitful service. Upon arrival, it took far too long to arrange a pick-up. On our return, we were repeatedly told the car was on its way, even though tracking showed it was stationary! They apparently lost our keys, resulting in a two-hour wait for the car, with no apologies offered. After leaving, I realized my designer glasses and an old phone were missing. We checked the car and discovered it had been ransacked, with cash I had hidden taken. The authorities have been informed. When I contacted the service, I was told we leave our belongings at our own risk. This clearly appears to be a scam that has happened before. How do they continue to operate? PLEASE STAY AWAY!
Caution - this is a SCAM AND FRAUD!!! I DO NOT RECOMMEND IT TO ANYONE!!! I booked parking for five days. On arrival day, I called 30 minutes ahead for a pick-up, but no one answered. I called again with no response. The road to the parking lot was in terrible condition. At the parking gate, I finally reached a driver who told me my reservation was CANCELLED! I was shocked since they took my money without notifying me. The driver told me to demand a refund elsewhere and insisted I pay again for another pick-up. It was a nightmare. I couldn’t reach technical support, and my money hasn’t been refunded. These are definitely scammers. Businesses like this should be shut down. Stay away from them!
I would give this service no stars if I could. We received the wrong mobile number to arrange drop-off and had to contact the booking service for another number. On the way home, we called them for our car, only to have to call six times before they answered. We waited outside in the freezing cold for 30 minutes for the car. When I asked the driver where the cars were parked, he said 10 miles away. Yet, my car arrived just five minutes later, stone cold. Where were they keeping the cars? I also had only a quarter tank of fuel left when it was dropped off! This is not a proper meet and greet service. A proper service should drop you off at the airport entrance, not a distant car park. AVOID AT ALL COST.
This is a very unprofessionally run operation. The site is merely a rented yard in a remote area, and the route to it is dreadful, full of potholes and flooded. Had I known this, I would have paid a little more to park at the airport. I called for a pick-up before my flight, scheduled for 11:30 PM. Once we landed, I called to ask where the driver was, but there was no answer for four rings. Eventually, I was told he would be 30-40 minutes late while we were standing in a car park at 11:40 PM in 2-degree weather. I will definitely not book through this poorly managed service again.
This was a very unsatisfactory experience. The access road to the parking is a horrible, pot-holed track. We were met by indifferent staff with no identification. Each group in the minibus had to pay £14 for short-stay parking! We waited over an hour for our return pick-up and were directed to the wrong place. Consider using a different parking service!
Absolutely unacceptable. DO NOT USE this service! I was left waiting for an hour and a half in the cold at the airport to be taken back to my car after my holiday. There was no identification, and they were using personal phones. The van had no company logo, clearly indicating it was not a legitimate service. It was impossible to reach anyone who knew what they were doing. We were picked up and dropped off in a remote area with no lighting or office. No receipts were provided. An absolute scam. After a lovely holiday, I returned home upset and stressed due to this dreadful experience. A lesson learned.
DO NOT USE THIS SERVICE!! I booked with this company for airport parking, and it was a complete disaster. The vehicle that took us to the airport had four bald tires and was illegally transporting children without car seats! Upon returning, I encountered many angry customers who had been waiting in the cold and rain for over an hour. I informed them that I expected a car seat for my granddaughter since it’s illegal to transport children without one. I even offered to let them take my car seat from my car, but they still didn’t have one available. The inside of the bus was falling apart, and the driver was using his mobile phone while driving with seven passengers onboard! Steer clear of this service; they falsely advertise as being near the airport but are based at a horse livery farm about ten minutes away. I paid £67.95 and had to pay an additional £14 for the ride from the car park to the airport! There were no taxi licenses visible, and the vehicles were poorly maintained, putting lives at risk! THIS SERVICE SHOULD BE SHUT DOWN IMMEDIATELY!
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