cettire.com

2.9
2.9 Based on 21 reviews

Luxury Online E-Commerce Platform with over 500 Brands...

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Average Rating

2.9

/
5

21 Reviews

5 Star
28%
4 Star
2%
3 Star
2%
2 Star
4%
1 Star
65%

Filtered Reviews

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Review Time

Morgan Tannehill
Wrong item sent

1
Date of experience: Nov 25, 2025
Kasey Harris
Great Online Shopping Option

This platform is one of the few online retailers that provides shoe sizes for petites, specifically 5, 5 1/2, and 6. Their pricing, especially during sales, is excellent, and the delivery is both quick and secure.

5
Date of experience: Nov 25, 2025
Bruno Clark
Issues with Delivery and Returns

Why was one order sent in three separate deliveries? I had to pay 20 euros to return an item, and once it was returned, it took 10 days to receive my refund.

2
Date of experience: Nov 25, 2025
Lina Lewis
Parcel Not Arrived and No Contact

My parcel has yet to arrive, and I can't find any contact details. The tracking number indicates it’s still en route, even though it should have been here a week ago. The website is terrible—constantly crashing and no customer support available.

1
Date of experience: Nov 25, 2025
AL70
Packaging Issues

The packaging was poor.

3
Date of experience: Nov 25, 2025
Cordelia
Order Not Received

I haven’t received my order. I received a picture showing it left on a wall in the rain, and I didn’t sign for it. It’s not at my location—please assist.

1
Date of experience: Nov 25, 2025
sangeddstar1385
Returning Items Difficulties

I wanted to return two items from one order, but it wasn’t possible, even though it was day 14 when I requested this! I can’t understand why it’s no longer allowed! I've reached out, but haven’t received a response.

1
Date of experience: Nov 25, 2025
Jasmine
Fast Delivery

Delivery was very quick—no problems at all.

5
Date of experience: Nov 25, 2025
Rosalyn Scott
Boots with Unpleasant Odor

The boots had a chemical smell and didn’t seem to be real leather. Authentic Italian leather has a distinct scent. The box also differed from my other items. The authenticity tag seemed off.

1
Date of experience: Nov 25, 2025
Julian Brown
Satisfied Customer

I am a very satisfied customer.

5
Date of experience: Nov 25, 2025

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