championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

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Average Rating

4.1

/
5

2.1K Reviews

5 Star
69%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
18%

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Review Time

Lance Windsor
Great experience

Emile came by the house to talk with us and show us Champion Windows. He was super informative and very professional. He was also very personable. We were very happy with him and I am certain we will be happy with the windows as well.

5
Date of experience: Jan 26, 2024
olen byers
Champion Windows Lied to me

Called Champion about outside noise and traffic noise that sound like it was coming through the windows. In November salesman Mike came out and I took him to three rooms and he heard the noise . I had triple pane windows abut he said that their windows were better and that I would barely hear any noise . I had two windows side by side and he said that installing a slider would also reduce the noise. He gave me a price of over $5,000.00 for 3 windows. I said if these windows will reduce the noise to were I will barely hear any outside noise then put them in. Then gave him a payment of 30 % . After the windows were installed in January 2024 the noise was the same or louder. Have been trying to get this issue resolved since January 2024. They sent a serviceman out to put caulk around the windows ,but the problem is the window glass I have contacted the State Attorney General and the Better Business Bureau. It is now October and I am in a worse position before the windows were installed. The salesman got a commission and the company made money and I am out of over $5,000.00 and did not get what was promised to me by the salesman. Stay as far away from this company as you can . Find another company to spent your money with, I would not recommend them to anyone.

1
Date of experience: Jan 26, 2024
Olen Byers
I have been trying to get my money back…

I have been trying to get my money back from this company for almost a year when they put in some windows that are not what the salesman told me when he sold me these windows. they send out repairmen and the repairman can hear the problem but will not do anything to fix the problem. Then Champion will say that they are sorry but will not refund my money.

1
Date of experience: Jan 26, 2024
Franklin Howard
Champion Windows Lied to me

Called Champion about outside noise and traffic noise that sound like it was coming through the windows. In November salesman Mike came out and I took him to three rooms and he heard the noise . I had triple pane windows abut he said that their windows were better and that I would barely hear any noise . I had two windows side by side and he said that installing a slider would also reduce the noise. He gave me a price of over $5,000.00 for 3 windows. I said if these windows will reduce the noise to were I will barely hear any outside noise then put them in. Then gave him a payment of 30 % . After the windows were installed in January 2024 the noise was the same or louder. Have been trying to get this issue resolved since January 2024. They sent a serviceman out to put caulk around the windows ,but the problem is the window glass I have contacted the State Attorney General and the Better Business Bureau. It is now October and I am in a worse position before the windows were installed. The salesman got a commission and the company made money and I am out of over $5,000.00 and did not get what was promised to me by the salesman. Stay as far away from this company as you can . Find another company to spent your money with, I would not recommend them to anyone.

1
Date of experience: Jan 26, 2024
Richie
I have been trying to get my money back…

I have been trying to get my money back from this company for almost a year when they put in some windows that are not what the salesman told me when he sold me these windows. they send out repairmen and the repairman can hear the problem but will not do anything to fix the problem. Then Champion will say that they are sorry but will not refund my money.

1
Date of experience: Jan 26, 2024
Alice Bronco
Great Value & Customer-centric Service!

Bron Gailey provided me with all the facts & product samples I needed to make an educated decision to choose Champion Window Company's superior high-performance windows!

5
Date of experience: Jan 25, 2024
Priscilla Kinkade
Will Armstrong

Will Armstrong was a great representative for Champion! Gave a great presentation. Unfortunately I’m on a fixed income so I couldn’t move forward with the project.I didn’t know if I should write the review, but I thought he should get recognized because he also helped me with the cancellation.

5
Date of experience: Jan 25, 2024
Joyce
The installers were fantastic did a quality job

The salesman was great and informative. The installers were absolutely fantastic very detail oriented and did high quality work.The door is of very high quality and the only thing I would change is to put the pet door on the other side of the of the door so the screen doesn't impede the dogs using it.

5
Date of experience: Jan 25, 2024
Ann Evig
Gary Dawson very professional

Gary Dawson very professional. Explained everything that would be done and how the process would work from start to finish. Recommend champion windows to family and friends

5
Date of experience: Jan 23, 2024
Jan Fiffer
Right product for a lifetime of comfort

We had several companies out to give us quotes on new windows for our house and the presentation, quality of the product and the lifetime warranty offered by Champion far supassed the other companies. Mr James Burts was a pleasure to deal with.

5
Date of experience: Jan 23, 2024

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Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

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