championwindow.com

4.1
4.1 Based on 2.1K reviews

With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed b...

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Average Rating

4.1

/
5

2.1K Reviews

5 Star
69%
4 Star
7%
3 Star
2%
2 Star
3%
1 Star
18%

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Review Time

Jim T
Seventeen window install

Sales representative was on time and presented a good demonstration of the product. Two months later widows were ready and installed. Started on a Thursday morning and finished Friday afternoon, the rush was displayed toward the end of the install with a couple of windows being sloppy. The guys repaired those windows prior to leaving. One window had broken glass but was still together so it was installed with a replacement ordered with about a 3 week due date. So 8 weeks later the broken widow arrived and was installed, the reason was a staff member didn't order the part for a few weeks. A few weeks later as time allowed for a better view of the install, a few widows did not appear to be flashed properly. Scott from installation came to view the problem and within a couple of days a crew repaired the issues. Dealing with our local office staff was great in solving our problem. Overall the windows work well, and are providing greater comfort within.

4
Date of experience: Jan 11, 2024
Olivia Williams
Thank you for a great experience

Thank you for a great experience! We called champions for an estimate and couldn’t have enjoyed the experience more. Marty, listened to all our wants and needs, walked us through the quote so we had a clear understanding and we were able to get exactly what we wanted. He even went above and beyond entertaining our 3 and 1 1/2 year old girls as they wanted to be part of the experience. Thank you Marty and champions you will always be our choice!

5
Date of experience: Jan 06, 2024
DEBBIE
The start and end

Although the beginning of my Champion experience started out horrible, the end of my 3 year experience with them was pleasant. Amanda the customer service representative who I regularly spoke with was absolutely wonderful. Thank you Amanda for your time and your help.

4
Date of experience: Jan 05, 2024
The start and end

Although the beginning of my Champion experience started out horrible, the end of my 3 year experience with them was pleasant. Amanda the customer service representative who I regularly spoke with was absolutely wonderful. Thank you Amanda for your time and your help.

4
Date of experience: Jan 05, 2024
Nuray Fuller
Patrick was totally professional and a…

Patrick was totally professional and a person with high integrity. He explained thoroughly without unnecessary humor! Thank You for a great presentation.

5
Date of experience: Jan 04, 2024
Jean W
Be wary of Champion Windows

Windows are ok, customer service and installation are terrible. I signed a contract in may 2023. It took them 3 months to get me the information needed for my HOA approval. Then they didn’t tell me that my factory order would not be placed until HOA approval obtained. So another 3 months goes by and when the windows are delivered they are the wrong size. Another month goes by and “right” windows come in but installer doesn’t show up for scheduled appt. Then they show up on a day that i specifically said i couldn’t have them come. Windows finally installed 7 months after contact. A month later windows are leaking and they tell me they were installed upside down! Waiting now for them to fix that issue. Meanwhile a mechanics lien has been filed on my property for not paying 5% of a $4000 contract. And no one returns calls. Stay away from this outfit.

1
Date of experience: Jan 02, 2024
John Hancock

The sales rep. John was extremely knowledgeable and understanding to our window needs.

5
Date of experience: Dec 29, 2023
Jose Posada
Great knowledge about Champion windows

I knew very little about Champion Windows and I am very glad I contacted them. The sales representative Charlie Mandt was very courteous and knowledgeable. He explained in detail the quality and warranty coverage of their windows. Now I have peace of mind and know I will have a great product installed.

5
Date of experience: Dec 22, 2023
Window removal and replacement went…

Window removal and replacement went smoothly and final result is great.

5
Date of experience: Dec 22, 2023
Susan
So far so good!

So far so good!Our 12-food slider panel needed to be replaced, and this is definitely not in our budget right now. But the Champion sales agent, Lance, was so very kind, patient, and helpful. He really took his time with us and explained every aspect of the project - company credentials, product details, installation, warranty, payment options, service, and pricing. The bid came in considerably lower than other companies and contractors.We are so excited to get our new patio door package installed, and if the rest of the project is anything like our initial encounter, it will be excellent! Thank you, Lance!

5
Date of experience: Dec 22, 2023

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Business Details

  • With over six decades of experience and expertise, Champion Windows and Home Exteriors is one of the nation’s leading home improvement companies. Champion transforms homes with premium-quality products that are designed, built, installed, and guaranteed by Champion. Every product Champion offers – from new windows and sunrooms, to siding and entry doors – is built right here in the USA, backed by our industry-leading Limited Lifetime Warranty, and comes recommended by more than 9 out of 10 recent Champion customers.

    Because we custom manufacture our windows, doors and sunrooms, we can ensure our stringent quality and craftsmanship requirements. Each Champion showroom is run by a talented and dedicated manager supported by staff of the same caliber. It is our goal that each and every Champion customer nationwide receives quality products backed by unsurpassed customer service and powerful warranties.

    Without a quality product backed by excellent customer service, a business will not realize great success. Therefore, we set our standards of quality, value, and customer service to the highest degree. We go the distance to ensure every experience with Champion is a pleasurable one. From the very beginning, you will find Champion ready and willing to serve our customers.

    We sincerely hope that you find Champion to be a great company to do business with. We are committed to our customers and their satisfaction with turning their house into a home.See more

  • email nationalcustomercare@getchampion.com
  • language https://www.championwindow.com

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