charcoalclothing.com.au

3.9
3.9 Based on 187 reviews

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Average Rating

3.9

/
5

187 Reviews

5 Star
59%
4 Star
15%
3 Star
1%
2 Star
3%
1 Star
22%

Filtered Reviews

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Review Time

Angelina Go
Gorgeous designs

Gorgeous designs. Quality materials. Sizing can be off depending on style however they have an easy return policy :)

5
Date of experience: Mar 01, 2026
Siwanat Srimuang
Very good quality and fast shipping!

5
Date of experience: Mar 01, 2026
Gabriela Zucoloto
Love the style and quality

Love the style and quality. One of my favourite brands!

5
Date of experience: Mar 01, 2026
Aishwarya Yarramsetty
I love the quality of charcoal clothing…

I love the quality of charcoal clothing and their prices are very reasonable too - definitely recommend in you want good quality clothing

5
Date of experience: Feb 27, 2026
Leah
Great clothes with accurate sizing

Great clothes with accurate sizing. Also great customer service and quick delivery

5
Date of experience: Feb 25, 2026
Jess
Absolutely love my purchase!!

Absolutely love my purchase!!The bodysuit i got is stunning & I received so many compliments when I wore it.The sales assistants were so friendly & helpful & have consistently been so with every instore visit. Only wish I'd discovered them sooner. Will be a return client.

5
Date of experience: Feb 24, 2026
Need to stay on top of your return!

Top I ordered had to be returned was way too small even though I used the size guide. Also took very long to get my credit I had to send 3emails to follow up

3
Date of experience: Feb 13, 2026
R Henderson
Great selection

Great selection, good quality, decent prices

4
Date of experience: Feb 12, 2026
Isabella Phan
Sizing is off and bad exchange policy

I like the style of the 3 jeans I ordered but sizing was off for all 3 (I bought the same size in all 3). One was extremely tight, one fit, and one was big. I also bought them at a discounted price from when charcoal gave buyers a 25% off discount from a 1 month delay in shipping from Black Friday and I asked to do an even exchange but they said they don’t offer that so I had to return (return costs are paid out of pocket) and repurchase for full price. Once I repurchase my correct sizes, I likely won’t be ordering from them again due to sizing being off, slow customer service responses, and poor exchange policy.

2
Date of experience: Feb 06, 2026
Tina Johnson
Beautiful pieces from this store

5
Date of experience: Feb 03, 2026

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