Review Time
I ordered an item from this store first time, had to return item due to sizing issues and the post office had told me the return label for this item would be $200. My item was only $50, not even half of what that shipping return cost. No where online mentions “Return will cost more than double the amount than your item”. Doesn’t even mention pricing but whatever the case, I reached out to customer service and they completely dismissed me and just kept reiterating that consumer is paying at its own risk. There’s much better clothing brands that give you so much better options of styles as well as return options , save your money.
Ordered £300 of stuff on Black Friday which was lost by the delivery people before ever even leaving Australia! I emailed them & they got back to me with a gift card, but I can not repurchase the items I already bought as no longer stocked in my size and obviously no longer discounted. I responded to their email as it was a lot to spend and I was in need of new things for Christmas saying though I appreciate the gift card I would need a refund and they just haven’t replied, I’ve sent two emails now and it’s been weeks with nothing, no response at all. Do not recommend.
Charcoal Clothing has become my absolute go-to for all my office wear. Their styles are clean, professional, and most of the time, fit perfectly. The quality feels great for the price, and every order arrives quickly and well-packaged. I’ve built half my work wardrobe from them, and it never disappoints. Highly recommend for anyone wanting sharp, modern office looks.
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