charcoalclothing.com.au

3.9
3.9 Based on 187 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

187 Reviews

5 Star
59%
4 Star
15%
3 Star
1%
2 Star
3%
1 Star
22%

Filtered Reviews

Filter Reviews

Review Time

Maddox Kelly
Absolutely love Charcoal!!!

Absolutely love Charcoal!!! Always left so happy with my purchases & can’t wait to shop there again😍

5
Date of experience: Jun 02, 2021
Robin R.
Loveee Charcoal Clothing

I always love everything I get from Charcoal Clothing. Super affordable, good quality and fast shipping. Can’t wait to shop there again!!

5
Date of experience: Jun 02, 2021
Ravendu2951
Hands down one of my favourite clothing brands

My go to online store for sure, such good service and quality is amazing 🙌🏽 Would 100% recommend, you won’t be disappointed !

5
Date of experience: Jun 02, 2021
Alvina Bell
Favourite store to shop at

Favourite store to shop at, has the nicest clothing and never get disappointed. Definitely recommend!!

5
Date of experience: Jun 02, 2021
BotsWallahJr66
Favourite Brand!

Majority of my favourite pieces are from Charcoal, and I have never encountered any problems when ordering from them. I would highly recommend Charcoal for stylish and good quality clothing at a reasonable price. LOVE!

5
Date of experience: Jun 02, 2021
Extremely poor quality and bad returns policy!

I bought a dress which was supposed to be white - on the website it was absolutely stark white. But when I received it, it was an off white/cream colour and looked so cheap. The quality is really bad which was surprising because of the price tag on the items. And then to return it you have to pay for the return postage and only get a credit note. They won’t refund something unless it’s faulty. Which apparently doesn’t include colour not matching.Now I have credit note for a brand I don’t want to buy, might just have to buy accessories not made by the brand so I know I’m not getting extremely poor quality clothing.

1
Date of experience: May 17, 2021
Leonora Ross
DON’T shop here.

I liked the style of most of my clothes, but as mentioned in previous comments. The quality is extremely poor for the price you’re paying for these products. I was extremely shocked when I opened to package to find the quality clothes the same as if I shopped on Shein but with 10x the price tag. It’s honestly ridiculous! If you’re from the US save yourself $66 for the return fee and never shop there again!

2
Date of experience: Apr 13, 2021
N0tHereThere
Fake clothes

Bad clothing. I purchased 3 Haynes halter neck crop tops. The items look nothing like the tops displayed on the website. Maybe I was directed to a fake website because I used Instagram to direct me to Charcoal clothing website.The items look like it was from China - not the Charcoal clothing outlet. The clothing tags are Oscar-ST, not Charcoal clothing tags.

1
Date of experience: Jan 07, 2021
lulu220595
Suberb customer service!

I cannot fault the friendliness and helpfulness of Charcoal Clothing.They have been prompt, curteous & professional in all aspects of my order & delivery.Customer service second to none. Items excellent quality. Would highly recommend.

5
Date of experience: Dec 21, 2020
Violette C.
I bought some dresses from them

I bought some dresses from them, they look nice but the sizing seems a bit too small. Great service!

4
Date of experience: Aug 14, 2020

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More