Review Time
Oh my gosh. I've read two reviews and having the same problem. Booked with them for Christmas two days ago and no email, no bank charge and now texts. I called them and they said I was on standby. I am now on the phone with my bank to cancel my card. Do not book with them. They are a scam.
Against my better judgement, I attempted to book a flight with cheapflights.com for Christmastime. The site gives you a list of companies to book through and I chose Best Ticket Fare. I got the dates and times that I wanted. The price was about $700 cheaper than a flight I had booked on the United Airlines website. (that was the first red flag). I cancelled the more expensive flight and waited for an email from Best Ticket Fare. It never came. I called them. They said it would take 2-3 hours, but the next day I still had not received an email and my credit card had not been charged. I called again and was told that my flight is a standby flight and non-refundable. I could see that this was never going to happen so I hung up and called my credit card company. They advised me to close my card and get a new one, in case a charge comes in from Best Ticket Fare, so I did that. This company needs to be closed down! Booking flights is stressful enough without dealing with this kind of fraud.
One of their partner companies, called TopFlightFares.com, tried to scam me! I booked a flight through TopFlightFares.com (Booking #169xxx) after being directed there from CheapFlights.com. They had my credit card and then they booked it, but they also wanted to "call to confirm" (red flag!), and this is where the scam occurs. They say my flight no longer has any seats and they can put me on a different flight for an additional charge. When I said "no thanks, please cancel", they became belligerent and told me to read the fine print and that I would still be charged. I had a specific flight booked at a specific price, so if they cannot deliver as promised, then the deal is off - this is basic contract law! Luckily I had already placed a hold on my card. There is a Reddit thread detailing this scam and it happened to me exactly as this thread described. I trusted Cheapflights.com to make legitimate referrals to reputable sites that only book available flights at the actual price, and not scammers looking to change/cancel bookings and charge extra. Until they can verify that their partner sites are reputable companies, I will never be able to trust CheapFlights again.
I purchased a flight from them and they immediately charged my card without booking a flight. When I called to inquire what the issue was, they said I had to pay more money to finish the booking, when the booking specifically said I would not be charged without a flight being booked. I had to go through my credit card to reverse the charges, and a few days later I had fraudulent charges on my card, and had to close the account. I did not use this card recently for any other new transactions and am sure it was this transaction that led to the fraudulent charges. Stay away from these people.
Anything purchased through these guys is a scam. Everything they mention on their site is a massive lie. They could care less that they're ripping consumers off. Just a disgusting, crappy site full of liars and theives, making empty promises so they come out the winner. They do not refund you, even though it says "full refund, if you cancel within 24hrs". 100% DO NOT RECOMMEND!
DO NOT BOOK THROUGH THESE CRIMINALS!!! I had booked a flight from Cleveland, Ohio to Munich, Germany and as you would expect it was expensive. Still cheaper than most and in a situation as a young adult I did not have much money. Something about one of my connecting flights changed and instead of helping find a solution my entire order was canceled. This company robbed me of over $1,000 as a young man attempting to visit his wife whom was going through the painstaking process of getting a fiancé visa. Very stressful situation to begin with and these soulless crooks took what little money I had for travel and basically told me to kick rocks. So again please spend the extra $200 with a credible company it’s worth it.
STAY AWAY FROM THIS SITE. These people make you pay a price that is unreasonably very low initially. They call you 2-3 days after saying they couldn’t get the promised flight or whatever and that you have to pay $100 or so more. Then they get you basic economy with that new “average price” that would’ve probably been economy if you otherwise booked it directly from the airline. You will then get a call 2 days before your actual flight demanding you pay for travel insurance. The guy seemed rather upset I didn’t opt for travel insurance. Mind you, they pocket like half of this. They try to finesse more out of you to make more commission.
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