chococo.co.uk

3.9
3.9 Based on 201 reviews

Multi award-winning artisan chocolate company based in Dorset since 2002 making truly fresh chocolates by hand using fine origin chocolate and locally sourced seasonal & fresh ingredients including; fresh Dorset cream, fruits, herbs, spices, honey & craft...

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Average Rating

3.9

/
5

201 Reviews

5 Star
63%
4 Star
6%
3 Star
6%
2 Star
8%
1 Star
16%

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Tristan Reed
Highly recommend …

Found the shop while visiting Swanage on a chilly and wet day. Had the best hot chocolate ever, not too sweet, wonderful flavour, the cheese and Marmite scone with cream cheese and chutney was the best thing I’ve eaten for a long time, so impressed I stocked up with chocolate from the attached shop to take home.

5
Date of experience: May 11, 2022
Salma Morgan
Egg broken on delivery

Very disappointed as ordered an egg for my son for Easter which he was really looking forward to opening only for him to find it all smashed in the box. The egg was well wrapped and there was no damage to the box and it had been stored very carefully at home so can only conclude that it was sent out already broken. I appreciate the egg will taste the same whether it is broken or not but part of the fun is seeing the egg as a whole, definitely not worth the (very) expensive price, have never had this issue with other retailers when ordering online.

2
Date of experience: Apr 19, 2022
Toby W.
Arrived well packed but:

Arrived well packed. I ordered 2 Easter Eggs on Easter Sunday upon opening the eggs which were wrapped in tissue paper the were cracked when you picked them up the broke up. Does this matter as they will be broken to be eaten Yes it does when there a present. You can’t see the eggs upon arrival as there in a closed box. At the cost £40.00 a little more care should be taken I could have brought an off the shelf egg where you can see if the eggs broken. Learnt my lesson this time.

3
Date of experience: Apr 17, 2022
Susanne A.
Disappointed

Very cute Easter egg with turtles and starfish inside but the chocolate leaves a nasty aftertaste. Not sure what it is. Have checked the ingredients but no idea. Disappointed. Also surprised as the company seems to get good reviews. Has put me off eating any more of the egg.

2
Date of experience: Apr 17, 2022
Beautiful and delicious chocolates…

Beautiful and delicious chocolates without the plastic nonsense. The fresh chocolate selection was so inviting and looks and tastes more expensive than it is. The Brown butter and molasses chocolate from the fresh chocolate selection is hands down the best chocolate I have ever eaten, and even flavours that I wouldn't typically enjoy were tasty, balanced and delicious. That fact that it comes ethically sourced and without plastic is a huge bonus too. One item I ordered turned out to be out of stock but they contacted me straight away to sort it out very politely and efficiently. Any time I would have been buying hotel chocolate boxes for gifts people will be getting some chococo now.

5
Date of experience: Apr 16, 2022
Sorrel Scott
Beautiful chocolate :)

Beautiful chocolate :)Easter eggs are amazing…which is why I’ve ordered a lot more than one haha! Ordered yesterday morning and arrived this morning!Fabulous service!

5
Date of experience: Apr 14, 2022
Leila
Disappointing first purchase….

Bought some for my partners birthday - he’s very fussy about his dark chocolate - and this he said was just OK. Not as good as some of the competition - you may get a little more but that’s not the point. I thought the packaging was lacklustre and boring. Good chocolate is a real treat - this was nothing special.

2
Date of experience: Mar 09, 2022
Racette_QC
Was sent a duck in an orangutan box but customer service sent new product the same day I informed th

Was sent a duck in an orangutan box rather than the orangutan. How their quality control could allow this surprises me. Customer Service was true to their word though and on the same day I informed Chococo of the error (last Saturday before Christmas) and an orangutan was sent 1st class post.My husband happily ate the chocolate duck and I'm sure he'll enjoy the orangutan just as much on Christmas Day. All is well that ends well.

3
Date of experience: Dec 18, 2021
Cuthbert B.
Bad delivery service.

I paid extra for delivery in 1 to 2 days and it arrived a week later. Using Royal Mail isn't even an excuse here because the package wasn't dispatched until 2 days before it was delivered. Disappointing and misleading.

2
Date of experience: Sep 16, 2021
Spring Butler
I signed up to their newsletter and…

I signed up to their newsletter and received a £5 voucher. When I tried to use it, I got a voucher invalid message. This in my opinion is a very dishonest way to conduct business.

1
Date of experience: Jul 29, 2021

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Business Details

  • Multi award-winning artisan chocolate company based in Dorset since 2002 making truly fresh chocolates by hand using fine origin chocolate and locally sourced seasonal & fresh ingredients including; fresh Dorset cream, fruits, herbs, spices, honey & craft alcohols. We also craft a range of unique edible gifts including studded slabs, clusters & shapes as well as seasonal gifts for Christmas, Valentine's Day & Easter. We also offer a Truly Fresh Chocolate Club with 3, 6 or 12 month subscriptions. You can access our nationwide mail order service online or by telephone if you prefer to speak to a real person. You can also visit our chocolate shops with chocolate cafés in Swanage in Dorset, Winchester in Hampshire and Exeter in Devon.See more

  • email info@chococo.co.uk
  • call 01929421777
  • language https://www.chococo.co.uk

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